The CSC ServiceWorks Story

　　We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States, Canada, and Europe.

　　Our Best-in-Class team of 3,000 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

　　Overview

　　Field Service Appliance Technician

　　Are you a problem-solver who loves to be out in the field? This job is for you! Our Appliance Technicians provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Field Service Appliance Technicians maintain our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

　　Key Responsibilities:

　　Service and Repair : Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.

　　Maintenance : Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.

　　Customer Service : Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.

　　Documentation : Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.

　　Parts and Inventory Management : Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.

　　Safety Compliance : Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.

　　Hours:

　　Monday- Friday 7:00AM-4:00PM

　　Benefits & Perks

　　Work Life Balance!

　　75% Employer Paid Medical, Dental, and Vision insurance

　　Year-round Work & Paid Training

　　Company Paid Life insurance

　　401k with generous Company Match

　　Paid Vacation, Personal Time Off and Holiday Pay

　　Flexible Spending & Health Savings Account

　　Monday to Friday Work Schedule

　　Paid employee Referral program

　　Some positions are provided a Company Vehicle, Fuel Card, and Corp Card for all expenses

　　What we’re looking for

　　Position Requirements:

　　High School diploma or equivalent

　　Valid Driver's License

　　Must be 21 years of age or older

　　Ability to pass pre-employment screening

　　DOT Certification is a plus!

　　1 year of job-related experience in the areas of delivery and installation (preferred) training is provided

　　Mechanical & Maintenance Experience/Knowledge

　　Experience driving box trucks

　　Ability to lift up to 100lbs in a variety of environmental conditions (both weather and non-weather related)

　　Knowledge with computers and smart phone technology

　　Troubleshooting

　　Route Driving Experience a plus!

　　Customer Service

　　Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

　　CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

　　ID 2024-2444

　　Category Field Services

　　Position Type Regular Full-Time