The CSC ServiceWorks Story
We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States, Canada, and Europe.
Our Best-in-Class team of 3,000 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview
Field Service Appliance Technician
Are you a problem-solver who loves to be out in the field? This job is for you! Our Appliance Technicians provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Field Service Appliance Technicians maintain our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.
Key Responsibilities:
Service and Repair : Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
Maintenance : Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
Customer Service : Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
Documentation : Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
Parts and Inventory Management : Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
Safety Compliance : Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
Hours:
Monday- Friday 7:00AM-4:00PM
Benefits & Perks
Work Life Balance!
75% Employer Paid Medical, Dental, and Vision insurance
Year-round Work & Paid Training
Company Paid Life insurance
401k with generous Company Match
Paid Vacation, Personal Time Off and Holiday Pay
Flexible Spending & Health Savings Account
Monday to Friday Work Schedule
Paid employee Referral program
Some positions are provided a Company Vehicle, Fuel Card, and Corp Card for all expenses
What we’re looking for
Position Requirements:
High School diploma or equivalent
Valid Driver's License
Must be 21 years of age or older
Ability to pass pre-employment screening
DOT Certification is a plus!
1 year of job-related experience in the areas of delivery and installation (preferred) training is provided
Mechanical & Maintenance Experience/Knowledge
Experience driving box trucks
Ability to lift up to 100lbs in a variety of environmental conditions (both weather and non-weather related)
Knowledge with computers and smart phone technology
Troubleshooting
Route Driving Experience a plus!
Customer Service
Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
ID 2024-2444
Category Field Services
Position Type Regular Full-Time