Company Description Our Mission

　　At Palo Alto Networks® everything starts and ends with our mission:

　　Being the cybersecurity partner of choice, protecting our digital way of life.

　　Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

　　Our Approach to Work

　　We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

　　At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

　　Job Description Your Career

　　Palo Alto Networks® is the fastest-growing security company in history. If you are a motivated, intelligent, creative, and hardworking individual, then this is the place for you! One of the keys to our success is our relentless focus on leveraging data to drive insights and decision making. Our Data Accuracy Response Team is tasked with ensuring our data is regulated, accurate, and reliable on a day to day basis. This includes managing urgent escalations, executing and monitoring changes in data, and observing trends to guide system improvements. The Data Governance Analyst is the front line in ensuring that these goals come to fruition. This position reports to the Director, Sales Operations for Data Integrity and Policy and will have a high degree of interaction with the Analytics, Business Operations, and IT functions across Palo Alto Networks.

　　Your Impact

　　Collaborate with internal stakeholders to solve service requests/issue resolution related to Data GovernanceEfficiently  manage and execute against overall ticket queue to adhere to SLA requirementsResearch and analyze public data to validate changes to account hierarchies, deduplication, and firmographic, etc.Enforce data standards, policies, and processesPerform mass data analysis and updates of account information to increase account accuracyExecute regular and periodic data maintenance and validation activitiesHandle issues and escalations to closureMonitor service request trendsAssist in SLA design, development, and executionCollaborate with the Data Integrity and Policy Team on documentation of data standard and policies Qualifications Your Experience

　　Interest in the concerns and topics related to data maintenance Can execute tasks with high attention to detail and a commitment to accuracyOrganized, proactive individual that can operate independently in solving complex problems with little guidanceStrong interpersonal skills for internal collaborationSkillfully manage requestor escalations through appropriate channelsProficient in public data research and analysisExperience with SFDC is requiredExperience using data management tools such as SOQL/ETL a big plusExperience working with Google Suite or similar platformsComfortable working in a fast-paced, dynamic work environmentAbility to speak fluently in business languageSpanish fluency considered a significant advantage Additional Information The Team

　　Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes.

　　You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

　　Our Commitment

　　We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

　　We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

　　Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

　　All your information will be kept confidential according to EEO guidelines.

　　The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $81,900/yr to $132,450/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.