Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

　　Job Summary

　　This role supports the administration of sales compensation plans and operational excellence pertaining to the administration of key sales compensation processes. This role will also be responsible for validating the accuracy of the sales compensation payments prior to payroll submission. The role will support requirements gathering and elicitation, testing/validation of sales compensation systems and associated overlay tools. A person in this role has will gain experience, subject matter level knowledge and analysis skills on sales compensation plans, compensation data, tools, systems and build a solid understanding of sales, HR and Finance systems feeding data to sales compensation. Usually determines own work priorities based on direction from a manager.

　　Job Description

　　Core Responsibilities

　　Responsible for daily and monthly processing activities associated with sales compensation, reporting and payroll approval and processing activities

　　Possess Subject matter knowledge of sales compensation (comp plans, policies, processes and systems)

　　Participate in ongoing quality assurance processes relative to the accuracy of monthly sales compensation payment and payroll calculations

　　Review, approve and process sales comp disputes in the sales compensation system in a timely manner

　　Partner with other internal and external teams to create and deliver compensation deliverables, including but not limited to:

　　Compensation reports

　　Incentive Tracking

　　Financial Analysis

　　Develop relationships with personnel in regional field and/or headquarter offices in support of Sales Compensation administration activities

　　Gain knowledge of business processes that span multiple areas of the organization, including Sales Operations, Marketing, Training, Finance, and Legal.

　　Completes assessments of business processes and documents each of the following areas: problem statements, process flows, job aids, user guides

　　Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.

　　Support ad-hoc data cleansing and correction activities in support of accurate sales compensation calculation and payroll

　　Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices.

　　Consistent exercise of independent judgment and discretion in matters of significance.

　　Other duties and responsibilities as assigned.

　　Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

　　Employees at all levels are expected to:

　　Understand our Operating Principles; make them the guidelines for how you do your job.

　　Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

　　Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

　　Win as a team - make big things happen by working together and being open to new ideas.

　　Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

　　Drive results and growth.

　　Respect and promote inclusion & diversity.

　　Do what's right for each other, our customers, investors and our communities.

　　Additionally, this job requires:

　　Bachelor’s Degree or Equivalent

　　Ability to work with data with a business context

　　Knowledge of Advanced Excel or other data analysis tools

　　Familiarity with PowerPoint, Access, SQL, Tableau, data query experience a plus

　　Strong problem solving and troubleshooting/triage skills

　　Strong technical, mathematical and financial aptitude

　　Disclaimer:

　　This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

　　Education

　　Bachelor's Degree

　　While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

　　Relevant Work Experience

　　2-5 Years

　　Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.