AmeriCorps Outreach Specialist - Central CampusRequisition ID2024-47946CategoryProfessionalOverviewAmericorps Outreach SpecialistIn support of the mission of Nationwide Children's Hospital, the AmeriCorps Outreach Specialist will collaborate with clinical and medical staff to provide culturally sensitive one-on-one support and guidance to patients and families with unmet social needs.Schedule: Full-time, Benefits EligibleLocation:Central Campus700 Children's DrColumbus, Ohio 43205Why Nationwide Children's Hospital?The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.Nationwide Children's Hospital. A Place to Be Proud.ResponsibilitiesDuties Include:Assisting patients and families with unmet social needs and improves patient/family's access to community resources.In collaboration with clinical staff, linking patients/families to essential support services including housing, nutrition assistance, utilities, transportation, and other needs as identified by the patient/family and clinic team.Assisting in conducting follow-up calls to patients and families to confirm linkage with identified community resources and/or services, assesses potential barriers, and aids in navigating resources and services.Providing appropriate documentation of patient and family interactions in the electronic medical record in a timely manner.Developing an expertise in making referrals to housing resources, food pantries, utility companies, government agencies, treatment facilities and other internal and external resources, including understanding programs' eligibility criteria, intake process, etc.Collecting and report data on program activities.Complies with all AmeriCorps program guidelines by maintaining service hours, training hours, and service projects as outlined in the AmeriCorps Service Agreement.Interact in a positive, professional and cooperative manner with families, and other center staff; refer appropriate questions or concerns to AmeriCorps Program Coordinator.Attend all required training courses and staff meetings and participate in AmeriCorps service projects.QualificationsMinimum Qualifications:High School Diploma or equivalentAt least 18 years of ageAbility to pass criminal background check and drug screenEffective customer service, communication, and interpersonal skills required for interaction with patients, families, and community providers.Ability to work as a part of a team, with diverse populations,