Position Title:
Airport Operations Agent – FBO
Job Description:
Under the general direction of the Airport Operations Manager- Airfield/FBO, incumbent provides services to ensure the daily safety, security, convenience, and efficiency of operations at the South Valley Regional Airport Fixed Base Operation (FBO) including: aircraft fueling, ground handling, facilities, and customer service. This is skilled professional work with responsibilities requiring a broad range of experience with airport operations, including ground support, aircraft services, and airfield management.
Early application submittal is encouraged. The position will remain open until filled and may close anytime without notice.
This position includes a robust benefits package. Learn more about our benefits here: Salt Lake City Benefits (https://www.slc.gov/hr/benefits-and-wellness/) .
TYPICAL DUTIES:
Supervises Airport Operations Technician on assigned shift.
Reviews daily operations and activity reports.
Conducts daily preventative maintenance checks. Ensures cleanliness and proper storage of all aircraft and FBO ground support equipment.
Performs light janitorial and light-duty maintenance of all aircraft parking and tie-down areas, FBO Terminal, and all associated facilities utilized by the FBO operations.
Performs daily maintenance and cleaning of mobile fueling equipment.
Operates all aircraft fueling equipment in accordance with Federal Aviation Administration (FAA) requirements and airline standards.
Assists in the operations and maintenance of all bulk fuel storage systems.
Performs the daily fuel quality testing and records results.
Assists with the bulk fuel storage and associated products inventory.
Assists with the daily airport services and administrative functions, including: customer and counter service; answering calls, responding to customer questions and inquiries; taking payments.
Participates in airport snow removal operations, as needed.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Graduation from an accredited college or university with a Bachelor’s degree in Aviation Management, Public Administration, Business, or a related field plus one (1) year experience in an airport operations environment or an environment having experience with handling or control of aircraft. Education and experience may be substituted on a year-for-year basis. Designation in the Airfield Operations discipline such as completion of training requirements through American Association of Airport Executives (AAAE) programs for Certified Member (CM) designation, Airport Certified Employee (ACE) designation, or other related designation, fulfills one year experience requirement.
Working knowledge of general aircraft and aircraft servicing techniques, aircraft fueling and ground handling techniques, petroleum bulk fuel storage equipment and systems, aircraft operation and procedures and aviation and ground base radio systems.
Extensive public relations and customer service skills. Ability to skillfully communicate both orally and in writing with the traveling public, Airport employees, managers and tenants.
Working knowledge of microcomputers and associated word processing software including the ability to maintain accurate records and to prepare technical reports.
Ability to establish and maintain successful working relationships with individuals of diverse backgrounds. Ability to respond tactfully and courteously with airport tenants, the public, physically challenged individuals and other special needs groups. Ability to personally adhere and have others adhere to prescribed routines and practices.
Ability to work unsupervised and independently.
Ability to analyze high stress and emergency situations quickly and objectively, determining a proper course of action to be taken and provide for an organized, calm and professional response.
Ability to operate all types of equipment associated with aircraft fueling operations, aircraft ground handling and airport maintenance program.
Possession of a valid driver’s license or driving privilege card.
DESIRED QUALIFICATIONS:
Prior FBO experience.
Certification related to an airport environment.
WORKING CONDITIONS:
Moderate physical efforts as needed to push, pull, and lift medium weights. Occasional strenuous physical effort required in emergency situations. Considerable exposure to disagreeable elements such as extreme weather conditions and excessive noise.
Considerable exposure to stressful situations as a result of human behavior, time constraints, and/or multiple demands and priorities.
Requires 24-hour/7-day on-call status. Rotating shifts, nights, weekends and holidays required.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
POSITION TYPE
Full-Time
POSITION SALARY RANGE
$ 25.17 - $ 34.32
DEPARTMENT
Airport
Full Time/Part Time:
Full time
Scheduled Hours:
40
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Our Salt Lake City family serves a population of over 199,000. We're committed to providing resources, access, and opportunity to all and continue to recruit and retain diverse, talented people. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.
We are dedicated to promoting equity, inclusion and belonging for all members of our City family. As an Equal Opportunity Employer, the City is committed to building a qualified and competent workforce based on principles of diversity at each step of the recruitment and selection process.
We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating an inclusive workplace where there is equal opportunity for all.
Additionally, the City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.