Advanced Field Service Engineer (Avionics) ONSITE IN WARNER ROBINS, GA
The position is a customer field service role, where you will provide value to our customers by driving satisfaction and effortless experience. You will investigate and resolve technical issues primarily serving Warner Robbins Georgia AFB depot service center. You will develop customer relationships to fully understand and support their technical support needs. You will drive organizational knowledge by capturing and sharing knowledge gained during issue resolution process.
Provide on-site depot level field service support to resolve complex technical issues.
Build relationships with customers with regularly scheduled calls and face to face visits/meetings.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
This position is ONSITE IN WARNER ROBINS, GA
YOU MUST HAVE
5+ years aviation maintenance experience
1+ years in customer facing experience.
US-DOD Clearance Secret (Must be able to receive clearance in timely manner)
WE VALUE
Bachelor's Degree in engineering or technical field of study or equivalent experience
A&P License
Experience with product test, and/or field support for avionics products.
Six Sigma Greenbelt Certified or LEAN experience
Strong customer-centric mindset
Ability to proactively evaluate circumstances and drive resolution of issues
Self- motivated, results oriented and able to lead a team with little or no management oversight.
Ability to multi-task and be efficient and highly effective in completing work activities.
Rapid and accurate problem solver.
Demonstrated business acumen.
Strong interpersonal skills with ability to work independently, as well as part of a team.
Strong verbal and written communication skill with ability to positively influence others.
Can communicate effectively and confidently with different levels (senior leadership to shop floor technicians).
Can push back with customer in a professional manner and find elegant solutions to complex issues that support HON business directives AND satisfy customer's needs.
Ability to think clearly and remain professional under stress induced and time pressured situations.
Can defuse high tension situations and is a settling influence in a crisis.
Actively seeks out and looks for growth opportunities and works with sales personnel in next steps.
Ability to work non-standard hours (some after hours, weekends and holidays) as needed
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.