Overview

　　Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

　　Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network. Performs other Service Desk functions as required.

　　Program: OMDAC-SWACA

　　This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!

　　You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.

　　Responsibilities

　　Proactively oversees and manages the ADPE operations and staff.

　　Acts as an escalation point where difficult or controversial calls are received.

　　Provides senior level technical support to the ADPE staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for remedy incidents that cannot be immediately resolved in ADPE.

　　Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.

　　Installs and configures network printers.

　　Responsible for both classified and unclassified computer system stability through the use of DOD approved, Government-furnished operating systems and software.

　　Joins client computers to Microsoft Active Directory domains.

　　Configures Microsoft Outlook and manages personal folders in all versions of Outlook.

　　Installs, configures, and maintains security software on military computer systems.

　　Repairs and maintains desktop and laptop hardware.

　　The work environment will be 95% indoors and 5% outdoors.

　　Performs other duties as assigned.

　　Qualifications

　　Qualifications:

　　Education / Certifications: One-year related experience may be substituted for one year of education if degree is required.

　　High School diploma or GED required.

　　Bachelor’s Degree in IT or related field preferred

　　This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:

　　IAT Level: IAT I

　　BASELINE:

　　Cisco: CCNA Security

　　Cisco: CCNP Security

　　CompTIA: A+ ce

　　CompTIA: CASP+ ce: Advanced Security Practitioner

　　CompTIA: CySA+ ce: Cybersecurity Analyst

　　CompTIA: Network+ ce

　　CompTIA: Security+ ce

　　GIAC: GCED: Certified Enterprise Defender

　　GIAC: GCIH: Certified Incident Handler: Certified Incident Handler

　　GIAC: GICSP: Industrial Cyber Security Professional

　　GIAC: GSEC: Security Essentials

　　ISACA: CISA: Certified Information Systems Auditor

　　ISC2: CISSP (or Associate): Certified Information Systems Security Professional

　　ISC2: SSCP: Systems Security Certified Practitioner

　　COMPUTING ENVIRONMENT (CE):

　　CompTIA: Server

　　Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: MCSA: Windows 10

　　Microsoft: MCSA: Windows Server 2012

　　Microsoft: MCSA: Windows Server 2016

　　Microsoft: MCSE: Cloud Platform and Infrastructure

　　Microsoft: MCSE: Enterprise Devices and Apps

　　Microsoft: MCSE: Private Cloud 2012

　　Microsoft: MCSE: Server Infrastructure 2012

　　Microsoft: MCT: Certified IT Professional

　　Microsoft: MCT: Certified Systems Administrator

　　Microsoft: 365 Certified: Enterprise Administrator Expert

　　Microsoft: 365 Certified: Messaging Administrator Associate

　　Microsoft: 365 Certified: Modern Desktop Administrator Associate

　　Microsoft: 365 Certified: Security Administrator Associate

　　Microsoft: Certified: Azure Administrator Associate

　　Microsoft: Certified: Azure Database Administrator Associate

　　Microsoft: Certified: Azure Security Engineer Associate

　　Microsoft: Certified: Azure Solutions Architect Expert

　　Microsoft: Certified: Identity and Access Administrator Associate

　　Microsoft: Certified: Information Protection Administrator Associate

　　Microsoft: Certified: Security Operations Analyst Associate

　　Microsoft: MCSA: SQL 2016 Database Admin

　　Microsoft: MCSA: SQL 2016 Database BI Development

　　Microsoft: MCSA: SQL 2016 Database Dev

　　Microsoft: MCSE: Core Infrastructure

　　Microsoft: MCSE: Database Management and Analytics

　　Microsoft: MCSE: Productivity Solutions Expert

　　Microsoft: MD-100: Windows Client

　　Microsoft: MTA: Microsoft Technology Associate

　　Microsoft: MTA: Windows Server Administration Fundamental

　　Experience:

　　Requires six (6) years of experience relating to automation equipment repair.

　　We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.