The Adobe Journey Optimizer (AJO) Manager will lead the implementation and optimization of complex AJO campaigns and workflows for our clients. This role requires advanced technical expertise in AJO and the broader Adobe Experience Cloud ecosystem. Candidate should be familiar with AJO's integration with Adobe Experience Platform for unified customer profiles and audience management.

Key Responsibilities:

Oversee the design, development, and implementation of sophisticated AJO campaigns and customer journeys

Provide technical leadership and mentorship to the AJO team

Collaborate with clients to translate business requirements into actionable technical solutions

Optimize campaign performance through data analysis and AI-driven insights

Ensure best practices for data management, segmentation, and personalization

Troubleshoot complex technical issues and provide escalation support

Basic Qualifications

Bachelor's degree in Marketing, Computer Science, or a related field

5+ years of experience with with marketing automation platforms

1+ years of experience working with Adobe Journey Optimizer

1+ years of experience with Adobe Experience Platform and other Adobe Experience Cloud products

3+ years of team management experience, leading a team of at least 3 direct reports

5+ years of experience in marketing technology, with at least 3 years focused on customer journey orchestration

Demonstrated ability to manage at least 1 large-scale Adobe Journey Optimizer implementation

Preferred Qualifications

5+ years of experience in agile development cycles.

Advanced knowledge of AJO APIs, data models, and integration capabilities

Expertise in HTML, CSS, JavaScript, and SQL

Strong understanding of marketing technology ecosystems and integrationsProven track record of leading successful AJO implementationsAbility to synthesize client requirements and design proof of concepts.

Demonstrated project management capabilities, including task prioritization and risk mitigation.

Excellent communication and presentation skills.

Adobe Journey Optimizer Developer Expert Certification

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $93,400 to $224,600

Colorado $93,400 to $194,100

District of Columbia $99,500 to $206,700

New York $86,500 to $224,600

Maryland $86,500 to $179,700

Washington $99,500 to $206,700

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.