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Administrative Support Assistant (OA)
Administrative Support Assistant (OA)-March 2024
West Palm Beach
Mar 28, 2026
About Administrative Support Assistant (OA)

  Summary Serves as a Administrative Support Assistant (OA), incumbent performs work independently related to the administrative and clinical work of the programs' Home Care Team and patient care activities. Responsibilities Major duties include, but not limited to: Responsible for the planning, review, and reporting of data/statistical results of program/project studies which keep the program in compliance with Joint Commission Accreditation Standards for Home Care. Responsible for calculating and analyzing data using statistical formulas (using programs such as Excel). Compiles, organizes and tracks program data which may include statistical information in support of the program operations. Compile statistics from source materials, such as local and national data sets. Check source data to verify completeness and accuracy. Compile reports, charts, or graphs that describe and interpret findings of analyses along with recommendations. Present analysis, findings, recommendations to Program Directors and Medical Center Committees, Responsible for the overall administrative operations of the HBPC and MFH programs, assisting the HBPC Directors and MFH Coordinators. Incumbent will be expected to use sound judgment and manage the HBPC office independently in the absence of the Programs' Coordinators and Medical Director. Utilizes word processing and other types of software to process and produce a wide range of documents, some of which require complex formats, in support of the mission of the office. Creates, edits, and reformats reports requiring advanced functions, such as those utilized to generate tables of contents, multiple columns. Responsible for correct grammar, spelling, capitalization, punctuations, and terminology used in the office. Work Schedule: 8:00am- 4:30pm Monday-Friday Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant (OA)/PD02769A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms; performing timekeeping duties; performing program support for laboratory services; assisting in customer service aiding management with V-Signals, PATS-R, and controlled correspondence; providing/ assisting informational correspondence; collecting, compiling and tracking data and information; processing documents and reports; maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information.. You will be rated on the following Competencies for this position: Computer Languages Customer Service Financial Management Information Management Operations Support Reasoning Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there is some walking, standing, bending, reaching, stooping, checking inventory in cabinets high and low to the floor, changing computer paper and cartridges, carrying of light items such as papers, books, folders, supplies and driving an automobile, etc. At times, the position requires carrying supplies and equipment not to exceed 50 pounds. The incumbent is required to maintain a valid driver's license. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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