Administrative Specialist I

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　　Administrative Specialist I

　　Salary

　　$36,682.00 - $64,194.00 Annually

　　Location

　　Nash County, NC

　　Job Type

　　Permanent Full-Time

　　Job Number

　　24-00656

　　Department

　　Dept of Transportation

　　Division

　　Division of Motor Vehicles

　　Opening Date

　　01/22/2024

　　Closing Date

　　1/29/2024 11:59 PM Eastern

　　Job Class Title

　　Administrative Specialist I

　　Position Number

　　60030769

　　Section

　　DMV/Operations

　　Salary Grade

　　NC08

　　Description

　　Benefits

　　Questions

　　Description of Work

　　This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

　　This is an anticipated vacancy.

　　Salary Grade: NC08 / Salary Range: $36,682 - $64,194

　　This position provides prompt, professional, and accurate information relating to crash reports and to internal and external customers in person, over the telephone, and through written and/or electronic correspondence and provides backup phone assistance to the call center. This position receives reviews, sorts, scans, and indexes paper crash reports received from law enforcement agencies and accurately enters data into the Crash Reporting System (CRS). This position must also meet a daily production quota. This position understands the requirements for correcting data or format errors and determines the nature of errors. This position requests additional information or corrections from law enforcement by way of system generated correspondence or by telephone to complete all required data fields needed to process the crash report. This position collects fees received from the sale of crash reports, prepares all financial documents required by the current Cash Management Policy and makes daily electronic deposits to a designated banking institution. This position retrieves data elements from main frame databases to create or update driver and owner information.

　　Knowledge, Skills and Abilities / Competencies

　　Applicants must submit an application that clearly reflects work experience that demonstrates the following:

　　Demonstrated customer service experience explaining policies, procedures, and laws using excellent communication skills verbally and in writing.

　　Demonstrated experience receiving and compiling documents to be scanned and reviewed with attention to detail.

　　Demonstrated experience using Microsoft Office using Word, Excel and mainframe databases and entering data with accuracy.

　　Demonstrated experience gathering and analyzing data to determine proper courses of action.

　　Demonstrated experience collecting fees, preparing financial documents, and depositing collected fees to a banking institution.

　　Additional Expectations:

　　This position is considered “covered” under the REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, the selected candidate will be required to undergo a background check which includes a name-based and fingerprint-based criminal history record check. The candidate that is selected for the position will be given a conditional offer of employment that would allow him or her to begin work subject to the results of the background check. Prior to beginning employment, the selected candidate will be required to submit to a name-based and fingerprint-based criminal history record check. A cost will be associated with this process for new employees. No cost is associated with this process for existing DMV employees. **

　　Minimum Education and Experience Requirements

　　Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

　　High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

　　Supplemental and Contact Information

　　Supplemental Contact Information: Sharon Ashe 919 615 7231

　　NOTE: For temporary, contract or other supplemental staffing appointments:

　　There are no paid leave, retirement or other benefits associated with these appointment types.

　　For permanent and time-limited appointments:

　　Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

　　01

　　I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

　　Yes

　　No

　　02

　　Are you aware that this position is located in Nash County?

　　Yes

　　No

　　03

　　Which of the following best describes your level of experience interpreting/applying laws, policies & procedures? receiving and compiling documents to be scanned and reviewed with attention to detail?

　　None

　　Less than 1 Year

　　1-2 Years

　　2-3 Years

　　3 or More Years

　　04

　　Which of the following best describes your level of experience gathering and analyzing data in order to determine proper courses of action?

　　None

　　Beginner

　　Intermediate

　　Advanced

　　Expert

　　05

　　Which of the following best describes your level of experience explaining policies, procedures, and laws using excellent communication skills verbally and in writing?

　　None

　　Less than 1 Year

　　1-2 Years

　　2-3 Years

　　3 or More Years

　　06

　　Which of the following best describes your level of experience using Microsoft Office using Word, Excel and mainframe databases and entering data with accuracy?

　　None

　　Less than 1 Year

　　1-2 Years

　　2-3 Years

　　3 or More Years

　　07

　　Which of the following best describes your level of experience collecting fees, preparing financial documents, and depositing collected fees to a banking institution?

　　None

　　Less than 1 Year

　　1-2 Years

　　2-3 Years

　　3 or More Years

　　Required Question

　　Agency

　　State of North Carolina

　　Address

　　NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

　　Website

　　http://www.oshr.nc.gov/jobs/index.html

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