Position Title:

　　Administrative Specialist (CL2)- Switchboard/Campus Store

　　Campus:

　　Fort Kent

　　Department:

　　Switchboard/Mailroom - KSWTH

　　Bargaining Unit:

　　COLT

　　Salary/Wage Band:

　　B22

　　Work Schedule:

　　Monday - Friday

　　Location:

　　Fort Kent ME

　　Statement of the Job:

　　Position Is Available To Employees Of The Associated C.O.L.T.

　　Internal Candidates May Apply Starting January 22, 2024

　　External Applicants Are Welcome To Apply On or After January 29, 2024

　　The University of Maine Fort Kent is seeking to fill the position of Administrative Support Specialist CL2 in the Switchboard/Mailroom/Campus Store.

　　The Administrative Specialist is responsible for the operation of the switchboard and mailroom, as well as providing support to the campus store. Support to the campus store will include retail clerical duties related to selling, stocking, and inventory management of the University’s retail operations. This position provides assistance to patrons in the store, over the phone and online. The position requires solid verbal and written communication skills, good judgment, and the ability to work independently.

　　Duties Include:

　　Answering phones and redirecting calls as well as managing message changes during school closures

　　Sorting mail, notifying faculty/staff/students of packages, shipping packages – FedEx, UPS, USPS

　　Managing mailroom machine and postage purchases

　　Managing most University cell phones

　　Maintaining campus phone list and distributing via email as needed

　　Operating cash register and daily reconciliations, opening cashiering, submitting journal entries

　　Organizing store/stocking shelves as needed

　　Updating booklists on website (working with faculty and ecampus)

　　Uploading financial aid vouchers to student accounts

　　Processing/paying invoices in Marketplace

　　Ordering store inventory, including communications with vendors – design, quantities, approvals, etc.

　　Assisting with scheduling of workstudy students and backup approver for hours (as necessary)

　　Assisting during inventory counts, book buybacks, special projects, special occasions, etc.

　　Managing social media platforms

　　Other duties as assigned

　　The starting rate is $18.22 for a new hire or the appropriate transfer rate for a current employee within UMS per the current ASCUM bargaining agreement. In addition the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, retirement and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.

　　Complete job description (https://umfk.hiretouch.com/uploads/521/file/UMS_Administrative_Specialist_05-02-2012_20.pdf)

　　About the University:

　　Located on the northernmost border of Maine, the University of Maine at Fort Kent is a career-focused campus offering relevant, experiential, academic programs and services with personalized attention. UMFK’s diverse student population enjoys the opportunity to live and learn in a beautiful, natural setting and a caring, friendly atmosphere where they thrive as engaged members of the community.

　　Our vision is that UMFK will transform students into professionals who have the knowledge, skills, and dispositions necessary to meet the evolving demands of a modern workforce.

　　Taught by full-time faculty, our average class size is 16 students to one faculty member. Our students come to us from throughout the United States as well as approximately 30 countries.

　　The great outdoor environment of the St. John Valley and forests of New England provide UMFK with abundant resources for learning and research, as well as easy access to the joys of outdoor sports and nature activities. The University and surrounding communities also play important roles in preserving, cultivating, and celebrating the Franco-American/Acadian culture in the St. John Valley and housing one of two Acadian Archives/Archives acadiennes in the nation. UMFK is the only institution in the United States located at the center of the French culture of northern Maine, eastern New Brunswick, and western Québec, offering opportunities for students to study and live in a bilingual region. The surrounding town of Fort Kent is a welcoming town of approximately 3,800 people who are active in various festivals, community gatherings, and civic work. UMFK is embedded near the center of town allowing easy access to amenities and the community at large.

　　UMFK ranks among the top tier of all northern colleges for the tenth consecutive year, according to the U.S. News & World Report 2021 rankings. For the past 15 years, UMFK has been repeatedly selected as one of the outstanding colleges and universities that The Princeton Review recommends to college applicants in its print and online editions.

　　Qualifications:

　　Required:

　　High School Diploma or GED and a minimum of two years in an office or retail setting performing various tasks that include customer service and computer software applications.

　　Strong organizational, interpersonal and communication skills.

　　Preferred:

　　Customer service experience.

　　Experience performing a wide range of tasks and working with minimal supervision. Experience in an academic setting helpful.

　　Knowledge of Mainestreet Marketplace or similar programs.

　　Qualified applicants must demonstrate:

　　Knowledge of office management systems and procedures

　　Working knowledge of office equipment

　　Proficiency in MS Office (MS Excel and MS Word, in particular)

　　Excellent time management skills and the ability to prioritize work

　　Attention to detail and problem solving skills

　　Excellent written and verbal communication skills

　　Strong organizational skills with the ability to multi-task

　　Other Information:

　　Materials must be submitted via “Apply For Position.” You will need to create an applicant profile, complete an application (which includes contact information for three professional references), and upload a cover letter and a resume/curriculum vitae which fully describes your qualifications and experiences with specific reference to the required and preferred qualifications. You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form.

　　Review of applications begins immediately. To ensure full consideration, materials should be submitted by February 9, 2024 . Materials received after that date will be considered at the discretion of the University.

　　The successful applicant is subject to appropriate background screening.

　　The University is not able to consider applicants who require sponsorship at this time.

　　The University of Maine at Fort Kent is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including transgender status and gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, 101 North Stevens Hall, Orono, ME 04469, 207.581.1226, TTY 711 (Maine Relay System).

　　Length:

　　Fiscal Year (12 Months)

　　Required Documents:

　　Cover Letter, Resume/CV