Description

Under the general supervision of the Practice Manager, Clinical Director and the assigned faculty surgeon or surgeons, the incumbent will provide administrative and scheduling support for the assigned plastic surgery practice(s). Major duties include: coordinating new patient appointments; surgery scheduling, including coordination with co-surgeons from other departments, counseling patients on the scheduling process, and counseling patients on their financial obligations; obtaining pre-certifications /pre- authorizations, answering phone lines and triaging calls, maintaining patient records.

Additional responsibilities include coordination of the practitioner's clinic schedules, maintenance of academic and clinical calendars; coordination patients in research studies; assistance with professional correspondence; scheduling and coordination of meetings, and lectures; maintenance of curriculum vitae; provide assistance with educational events; coordination of travel and preparation of itineraries.

The Administrative Assistant III must be able to multi-task effectively and execute all tasks assigned by the practitioner(s) and the Division Administrator. The incumbent may be required to travel between multiple clinical locations.

Salary Range: $29.42-$42.14

Qualifications

Required

Skill in analyzing information, problems, situations, practices, and procedures to define the problem, identify relevant concerns or factors, identify patterns, tendencies, formulate logical and objective conclusions, and recognize alternatives and their implications.

Strong written and verbal communication skills.

Ability to work as part of team and establish cooperative working relationships with administrators, physician, peers, and the public.

Skill in speaking with persons of various backgrounds to obtain information

Must be able to multi-task between multiple responsibilities and execute all tasks assigned

The ability to maintain a professional demeanor at all times.

Extensive experience in organizing workflow in order to accomplish established objectives

Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, and Access.

Preferred

Familiarity with Care Connect system and clinic scheduling procedures

Demonstrated knowledge of office procedures for Plastic Surgery, including scheduling of appointments.

Knowledge of medical terminology

Knowledge of CPT and ICD-10 coding

Familiarity with insurance authorization process

Bilingual (Spanish)

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