Description We are seeking an Administrative Assistant to join our team in Oakland, California. The role involves administrative work supporting dues processing and contract administration in the industry. This is a short term contract employment opportunity where you will be involved in a variety of tasks including data entry, communication with stakeholders, and maintaining membership files.

Responsibilities:

• Oversee data entry and uploading of data for dues processing and contract administration.

• Handle inbound and outbound calls, providing excellent customer service to union members.

• Maintain thorough and accurate membership files.

• Communicate effectively with employers and members, ensuring all parties are informed and queries are resolved.

• Ensure new hires are properly set up in the system and process member departures.

• Schedule appointments and manage administrative tasks efficiently to support the team.

• Produce written materials as needed, utilizing Microsoft Word and PowerPoint.

• Manage customer service and email correspondence effectively and professionally.

• Perform preliminary data analysis as part of the role.

• Monitor member accounts and take appropriate action when necessary. Requirements • Proficiency in Microsoft Word and Microsoft PowerPoint is essential

• Experience in customer service is required

• Ability to answer inbound calls and manage inbound/outbound calls

• Demonstrated ability in data entry tasks

• Strong skills in email correspondence

• Experience in scheduling appointments is necessary

• Must be able to handle multiple tasks and prioritize effectively

• Excellent communication and interpersonal skills

• Attention to detail and problem-solving skills

• Ability to work independently and as part of a team

• Previous experience as an administrative assistant would be advantageous.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .