Description We are offering a contract to permanent opportunity for an Administrative Assistant in the Non-Profit sector based in Toledo, Ohio. This role primarily involves providing administrative support, handling inbound calls, delivering exceptional customer service, and performing data entry tasks.

Responsibilities:

• Responding to inbound calls and queries in a timely and detail oriented manner • Providing excellent customer service to both internal and external stakeholders • Accurately entering data into relevant databases and maintaining records • Handling email correspondence professionally and efficiently • Making outbound calls when necessary to follow up on inquiries or issues • Demonstrating proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word • Scheduling appointments and meetings as required • Assisting with other administrative tasks as needed to support the team and organization. Requirements • Proficiency in Microsoft Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word

• Demonstrated experience in customer service roles

• Ability to handle inbound and outbound calls professionally

• Experience in data entry with strong attention to detail

• Excellent written communication skills, particularly in email correspondence

• Ability to schedule appointments and manage calendars effectively

• Previous experience in a non-profit organization is an advantage

• Experience in administrative roles is highly desirable

• Ability to multitask and prioritize workload effectively

• Strong organizational and time management skills

• Excellent problem-solving and decision-making abilities

• Strong interpersonal and teamwork skills

• Ability to maintain confidentiality and handle sensitive information with discretion.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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