Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

　　At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

　　Why work with us?

　　At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

　　Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

　　Benefits of joining Impact Fire Services

　　When you join Impact Fire you will receive:

　　Competitive compensation

　　Career Advancement Opportunities

　　Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

　　Company paid short and long-term disability

　　Immediately vested in our 401(k) company match

　　Exceptional guidance and support from our managers

　　Collaborative culture & environment

　　Robust training opportunities with company reimbursement upon achieving required licensing

　　Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

　　Opportunity to work alongside some of the best talent in the fire protection industry

　　Impact Fire Services is seeking an Administrative Assistant to support the Office Manager in our Greensboro, NC location. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

　　Primary Job Responsibilities:

　　Greeting visitors upon arrival to the office

　　Manage workflow ensuring that deadlines are met and work is completed correctly

　　Assist in scheduling work for field employees

　　Assist with collection calls on outstanding invoices

　　Dispatching technicians to perform service at customer sites.

　　Answering phone calls and email messages

　　Provide customer support as needed.

　　Scheduling service for customers as needed.

　　Implement and monitor programs as directed by management, and see the programs through to completion

　　Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines

　　Maintain office supplies by checking inventory and order items

　　Required Skills:

　　Administrative Assistant experience

　　Strong background in Accounts Receivable, billing and collections

　　Current use of MS Office Suite (Word, Excel) in a proficient manner

　　Ability to analyze and revise operating practices to improve efficiency

　　Detail oriented and comfortable working in a fast-paced office environment

　　Exceptional communication skills

　　Superior organization skills and dedication to completing projects in a timely manner

　　Other Required Capabilities:

　　Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times

　　Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.

　　Strong interpersonal/communication skills

　　Detailed oriented and demonstrate a high degree of accuracy when performing data entry

　　Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

　　We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

　　Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

　　Other details

　　Pay Type HourlyReq #1236

　　Monday, January 22, 2024

　　Apply#: 12784