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Accounts Receivable Specialist
Accounts Receivable Specialist-March 2024
Ottawa
Mar 29, 2026
About Accounts Receivable Specialist

  Business: Kalmar

  Job Function: Finance

  Location:

  Ottawa, KS, US

  Accounts Receivable Specialist

  Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

  Compensation Data

  Starting @ $20-22/hourly

  Eligible for annual bonus

  Purpose of the position

  Support the Kalmar Collections and Credit Control processes.

  Main tasks and responsibilities

  Collections :

  Responsible for collections activities

  Performing collections - calls and emails to customers

  Maintain a call/contact schedule and follow up actions schedule

  Responsible for securing promises for payment

  Ensure that all customer communication is populated in the system as per the agreed format

  Ensure that all cash is correctly applied - answering cash application queries for unallocated payments

  Provide information/status about customer portfolio when requested by the line manager/Business partner

  Ensure a customer information file is built and maintained

  Disputes :

  Dispute management until resolution - the creation of disputes, follow up & escalations, ensure all disputes have an identified resolution action plan with identified action owners

  Ensure timely escalation of lack of progress in dispute resolution or payment delinquency

  Performance & Ad/hoc Activities:

  Ensure usage of FSCM and ERPs as per standard operating procedures and instructions

  Monitor all generic mailboxes in the area of responsibility/customer queries

  Provide necessary reporting

  Achieve performance (decrease overdue) and activity (calls & contacts) targets

  Ensure feedback is provided to credit control whenever needed

  Credit Management

  Credit checks on new customers

  Ensure external credit provider is used where possible

  Credit limit reviews on regular basis as per the process

  Propose an increase/decrease of credit limits to BPs based on customer behavior

  Propose the blocking of customer based on analyses/credit limits/payment behavior/overdue

  Prepare weekly high-risk customer report and provide it to the Collections teams & BP

  Prepare a regular statement of credit limit exposure and credit limit non-conformance

  Propose advance / partial / prepayments to BPs when a customer has a bad payment behavior or is new and unproven

  Order Block/Release Management

  Responsible for the daily release of blocked orders as per agreed processes

  Take actions to clear open orders

  Review of aged open orders

  Future order delivery ageing

  Weekly blocked analyses on customer level

  Ensure we are maintaining a reason for block releases in SAP - ensure all blocks are released as per agreed processes

  What you’ll need to succeed

  Education/Experience:

  Bachelor degree or equivalent in Accounting, Finance or Economics preferred; high school diploma required

  1-3 years of relevant experience

  Competencies :

  Good computer skills

  Independent user of all relevant systems, tools, processes

  Full professional proficiency of written and oral English language

  Open to learn different areas of all OTC

  Communication skills

  Ability to work in a team

  Ability to learn and apply the newly gained knowledge in daily tasks

  Ability to adapt to a changing environment

  Able to work independently with an agreed process

  Detail-oriented

  Time Management

  Ability to prioritize

  You will be part of

  Kalmar currently employs more than 4,800 professionals worldwide. One of our most important values is: We do it together. We value team skills, as well as innovativeness, customer orientation, and a willingness to commit to continuous improvement. We work closely with our customers and partners - across language, cultural, and professional borders. We see diversity as a common strength and valuable resource for Kalmar’s future.

  Interested to join?

  Please submit your resume/CV to be considered!

  Kalmar is part of Cargotec

  Kalmar is the global leader in sustainable cargo handling for ports, terminals, distribution centres and heavy industry. With our extensive electric portfolio and global service network, we help our customers move towards safer, more eco-efficient and productive operations. Together, we develop innovative solutions that shape the future of our industry, improving our customers’ every move. www.kalmarglobal.com

  Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people. www.cargotec.com

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