Accounts Receivable Specialist

　　Summary

　　The Accounts Receivable specialist position provides financial, clerical, and administrative services to ensure efficient, timely, and accurate payment of accounts.

　　Responsibilities

　　Posts daily cash receipts.

　　Conducts professional outbound collection calls and emails while continually improving customer relations.

　　Handles customer inquiries regarding receivables.

　　Researches and resolves account payment discrepancies.

　　Notifies appropriate parties if customer fails to respond.

　　Coordinates customer requests for invoice copies/statements/W9s/ACH forms including vendor set up forms and other tasks.

　　Generates AR aging reports and identifies critical issues and delinquent accounts.

　　Escalates unresolved issues to manager.

　　Sends out monthly customer statements for special billing.

　　Generates credit memos as needed.

　　Sends accounts to collections via agency portal and performs tasks to reflect the database.

　　Manages collection agency relationships.

　　Ad hoc reporting, as requested.

　　Maintains a good working relationship with all departments.

　　Sends monthly aging reports to salespeople.

　　Performs Electronic/Remote Bank Deposits and reconcile.

　　Performs other related duties as assigned by management.

　　Qualifications

　　Excellent verbal, listening, and written communication skills.

　　Strong multi-tasking, organizational, and analytical skills.

　　Self-motivated and customer oriented.

　　Ability to work independently with minimal supervision.

　　Ability to perform diversified clerical functions and basic accounting procedures.

　　Ability to effectively communicate with people at all levels and from various backgrounds.

　　1-2 years' experience in accounting/accounts receivable or a Bachelor's Degree.