Description The Account Resolution Specialist will provide excellent customer service and documentation while efficiently working guarantor unpaid or past due accounts receivables for the company. This is a full-time position working Monday - Friday 8:30am - 5:00pm at our Golden Valley location. Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more. Essential Functions: Make outbound phone calls to patients as follow up to unpaid, past due, denied or rejected billing claims and document according to current policy Ensure professional communication with patients over the phone, via email or other written documentation and responding to all inquiries Ensure professional communication with clinic personnel and outside vendors (health plan representatives, attorney offices, insurance adjusters) over the phone, via email or other written documentation Maintain a working knowledge of health care plan requirements and health plan networks Verify and document insurance information as defined by current business practices Other daily functions may include: Review Explanation of Benefits (EOB), researching denials, rejections and/or excessive reductions Ensure appropriate forms are used when requesting adjustments, insurance transfers or other specific account changes Take inbound calls from patients or insurance companies as follow up to unpaid, denied or rejected billing claims and document according to current policy Any and all other duties as assigned Education and Experience Requirements: High School diploma/GED or equivalent Collections experience preferred Previous experience in a healthcare facility in relation accounts receivables or billing practices preferred. Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.