Join MultiPro Property Solutions and revolutionize the way multifamily properties are serviced. As a leader in the industry, we understand the ongoing challenges faced by property owners, managers, and maintenance staff. Our nationwide, comprehensive solution offers an unparalleled approach to maintaining high revenues, minimizing costs, and ensuring resident satisfaction. With a broad range of offerings, including make-ready services, we guarantee efficient and timely completion of multifamily property projects. Don't miss this opportunity to be part of a team that is transforming the multifamily property industry and making a real impact.

　　Reporting to the Regional Director, the Account Manager will be responsible for lead generation, client onboarding, proposal building, and relationship management for an assigned geography. This role will act as the client advocate and will work with internal departments to ensure that client needs are understood and satisfied by each department to improve the overall client experience. The Account Manager will secure and grow revenue within the portfolio as the primary role focus.

　　Location: Houston, TX

　　Compensation: $60,000 - $65,000 base + 3.5% commission of year over year net revenue growth

　　Additionally, you will receive a monthly guarantee against your commissions to be disbursed during your ramp up period.

　　The actual base salary offered to a candidate will be based on several variables including geographic location, work experience, education, and skills/ achievements, and may vary from the listed range.

　　Essential job duties:

　　Grow revenue in assigned market by both securing new clients via cold calling, cross selling with other Valet Living entities, pursuing referrals, and analyzing available market data, as well as growing share-of-wallet revenue within existing accounts

　　Actively meet with and communicate with clients, ensure their needs are understood, and explain our service value to improve the client experience

　　Build and deepen the client relationship based on trust and respect

　　Collaborate with our internal departments to ensure they are fulfilling all client requests

　　Manage and resolve any client issues or complaints

　　Find solutions and improved processes across departments to ensure a positive client relationship

　　Prepare proposals, bids for projects, and coordinate the successful handoff of new work to the field service team

　　Drive the adoption of Annual Price Agreements

　　Promote and educate property staff on new service offerings from Valet Living

　　Apply critical thinking and problem-solving skills to drive results and ensure maximum quality of service

　　Apply effective problem-solving skills to resolve client complaints or needs

　　Represent our organization at industry-related trade shows and exhibits

　　Act in accordance with organizational and quality standards

　　Organize work and determine resources and requirements

　　Ensure agreement on job scope and service protocols in new community launches

　　Update community managers on overall company plans, process improvements, or new service capabilities.

　　Drive to properties within the assigned district up to 50% of the workday

　　Build client rapport through monthly office visits

　　Perform other duties, as assigned

　　Qualifications:

　　High school diploma or GED equivalent required, AA degree or higher preferred

　　2-3 years strong experience and history of success in a transactional sales environment preferred

　　Strong customer service and interpersonal skills for dealing with different types of customers

　　Exceptional analytical skills

　　Strong time management and multi-tasking skills

　　Advanced negotiation and motivational skills

　　Ability to build rapport and collaborate with others

　　Proficiency in MS Word, Outlook, Excel, PowerPoint, Salesforce

　　Exceptional work ethic, integrity, and accountability

　　Ability to perform effectively in environments with frequent workload changes and competing demands

　　Exceptional verbal and written communications skills with superior interpersonal skills and the ability to interact with a variety of audiences

　　Ability to adapt to technology platforms

　　Physical Requirements and Special Conditions of Employment:

　　Ability to walk distance of our client properties, including up/downstairs, bend at waist and/or knees and lift arms at/over shoulder

　　Ability to work outdoors and be exposed to hot and cold temperatures

　　Sedentary work that involves sitting/standing while and working on a computer

　　Valid driver license and good driving record

　　Flexibility to be available during irregular hours depending on business needs

　　Our full-time associates are provided with the following comprehensive, flexible benefits:

　　Health coverage for you and your family through medical, dental, vision plans

　　Pet insurance plan options

　　Tax advantages through healthcare savings and flexible spending accounts

　　Financial protection through disability, life, accidental death & dismemberment, and business travel insurance

　　401k plan with matching company contribution

　　Paid time off program

　　Support for continued education through tuition reimbursement

　　Referral bonus program

　　Associate and family assistance program

　　Associate discount program

　　Rewards and recognition program

　　Are you a current Valet Living employee? If so, click here (https://www.myworkday.com/wday/authgwy/valet/login.htmld) to apply.

　　Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

　　Valet Living is committed to the full inclusion of all qualified individuals. As part of this commitment, Valet Living will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please email [email protected]

　　Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

　　As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details.

　　Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.

　　http://valetliving.com

　　Valet Living Associates: Privacy Notice,

　　Effective Date: January 1, 2020

　　https://www.valetliving.com/applicant-privacy-notice/