Description
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Strategic Account Manager to join our amazing culture. In this role, you will develop, maintain and profitably grow business and customer satisfaction in designated accounts. As a Strategic Account Manager, you are a part of a dynamic sales team that allows you to grow as Convergint grows.In this role, you will be focused on specific named accounts and/or verticals which is specific to our Healthcare Center of Excellence, working with customers to provide the best fit, drop and ship medical solutions. Examples include Computer Mounting Systems, Medical Carts and Patient Care Furniture.Here is more detail about our healthcare specific offerings you will be responsible for:Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional sales executive.Who We AreWith 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.Objective: As a Strategic Account Manager your role is to develop, maintain and profitably grow business while maximizing customer satisfaction. You will be the primary point of contact for designated account(s) in a specific vertical (healthcare) focused on understanding their unique needs and aligning our solutions to those needs driving revenue growth, customer loyalty and new business opportunities.What You'll DoConvergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Strategic Account Development: Develop and execute account plans for designated strategic accounts to drive revenue and achieve sales target. Understand needs, challenges, and requirements. Identify opportunities for upselling, cross-selling and expanding services offered.Relationship Management: Build relationships with existing customers and prospects within named account(s) to cultivate and identify new opportunities. Build and maintain strong relationships with executives, decision makers and influencers. Regularly engage to understand evolving needs, address concerns, and ensure satisfaction.Account Planning: Develop and implement strategic account plans to achieve long term objectives. Collaborate with premier partners in specified vertical market(s). Collaborate with internal teams to align strategy, resolve issues, and drive value.Deal Management: Consult on needs, define problems, align solutions, demo as needed and prepare, deliver and close quotes.Contract Negotiation and Renewals. Collaborate with customers and internally to negotiate terms and pricing aimed at value for all parties.Partner with operations personnel and/or manufacturers and partners to execute growth, development, sales, and marketing of all solutions. Work together to ensure we meet our customers' expectations.What You'll NeedProven success in a fast paced and high-volume environment (up to 100 quotes per month).Proven experience in strategic account management, bu