Account Manager agencies

　　Based in: Voorburg (The Netherlands)

　　This client-centric role will act as a facilitating resource towards our clients. The ideal candidate knows how to translate the complexities of our agency clients towards fitting solutions using our technology and delivery resources.

　　The role

　　The Account Manager supports the Incubeta team with agencies and his/her responsibilities include maintaining/developing a deep knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

　　To be successful as an Account Manager, you should be able to manage and develop your Accounts and ensure client satisfaction. Ultimately, an outstanding Account Manager should have strong communication, customer service, and Account Management skills and be highly organized and accomplished at solving problems and closing deals.

　　The Account Manager is responsible for the smooth running and successful management of our client's accounts across all relevant Incubeta Services, ensuring all of Incubeta's digital solutions and projects are delivered timeously, efficiently and successfully against our clients commercial and expectations.

　　Your Character & Key Competencies

　　3+ years experience in Account Management or a similar role is essential

　　You have empathy and enjoy cultivating positive relationships

　　You believe in collaborating with others to find the best solutions and make the best decisions - a real templayer!

　　You are commercially driven and have a real passion for digital essentials

　　You are a natural when it comes to relationship building, client satisfaction and upselling possibilities

　　You have excellent organizational and problem solving/decision-making skills

　　You are hungry for more personal and professional growth in the digital industry!

　　Google Marketing Platforms: Strong understanding of the different platforms is required

　　Languages: Fluent Englisch, fluent Dutch is a big plus

　　Key Responsibilities

　　Administering all day-to-day activities (client communication, project management, meeting preparation, timeflows,…)

　　Administrative Tasks (Billing, Report, QBR,...)

　　Establish and maintain a productive communication between the client and the delivery layer as well as internal communication between the commercial and operational team

　　Translate clients business challenges and objectives into a clear solution vision and/or roadmap

　　Work with other departments to ascertain time estimate approval, timelines and follow the project/strategy and/or campaign through from and to final deployment

　　Attend all client meetings and provide detailed status and contact reports

　　Is responsible for client growth and development (Upsell/Cross-Sell/Encourage Opportunities)

　　Help & Train colleagues getting up to speed with their knowledge

　　Help develop and improve company processes and procedures

　　Our promises

　　Freedom to be authentic

　　Ownership of your projects

　　Be part and contribute actively to our global growth

　　An international, fast-paced job with interesting development opportunities

　　Benefits

　　25 Holidays + 2 Me Days ( FT employment base)

　　Option to work remotely

　　Monthly Mobile Plan

　　Monthly Public Transport allowance

　　Promotion of individual further development

　　About Incubeta

　　Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology and data. Our specialists build solutions that embrace the power of technology, the truth of data and add a spark of human creativity. We help advertisers, agencies and get the most from digital for their business.

　　As Google's most experienced EMEA Sales Partner we have overseen hundreds of deployments across the Google Marketing Platform.

　　We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realize their full potential through a rewarding career. When you speak to us you'll hear our culture shine through. When you work with us you'll be an influential piece of what makes us a winner of Campaign Magazine's Best Place to work.