Home
/
Account Management
/
Account Manager
Account Manager-May 2024
Hong Kong
May 2, 2025
ABOUT DOW JONES
Started in 1882, Dow Jones has delivered over 125 years of authoritative and ever-evolving journalism—innovatively bringing readers current events, issues, and insightful business information unfoldin
1,001 - 5,000 employees
Financial Services, Media
VIEW COMPANY PROFILE >>
About Account Manager

  Job Description:

  When you join Dow Jones, you become part of one of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, radio and television--including some of the widest-read and most-respected brands, like Factiva, The Wall Street Journal, and Barron's. Our media inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and insight into prosperity.

  MEET NEW BUSINESS TARGETS: Generate new streams of Dow Jones revenue through sales of products and services which address prospects business needs RETENTION: Retain Dow Jones contract revenue in the assigned set of customers and ensure the Dow Jones products and services address customers' business needs RELATIONSHIPS: Maintain good levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer RENEWALS: Develop and execute a plan to manage all account renewals, initiating communication with the client at the right time and fulfilling contractual obligations for providing account information to the client ACCOUNT MANAGEMENT: Responsible for all areas of account management, including the development of good account understanding, understanding clients' businesses and resolving issues in a timely manner; understand competitor solutions the client is using and the client's current and developing needs ROLLOUT AND ADOPTION: Ensure appropriate levels of customer training and awareness are provided through your own means and partnering with the Account Development Team. DEVELOP OPPORTUNITIES: Identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling), and where appropriate, engage with Sales Specialists to bring to close. TEAMWORK: Work on retention initiatives for selected customers with the extended sales team available PRODUCT KNOWLEDGE: Clearly express the value proposition and benefits of the Dow Jones products and solutions, and use this knowledge to help increase the value and adoption of our solutions by the client FORECASTING: Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales MANAGING ACCOUNT INFORMATION: Maintain accurate and appropriate client records within the global CRM system to provide timely management information. A PROVEN SUCCESSFUL TRACK RECORD in a new business development role that requires cold calling.

  Skills & Experience:

  3+ years experience of working with financial customers is key for this role Good level of business awareness to help the client, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in the appropriate business context Exceptional negotiation and closing skills to manage renewals from the AM's set of customers to a successful conclusion Prior experience with success in selling business news and information to corporate clients

  APAC Benefits:

  Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well-being Support & Fitness Programs

  Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

  Business Area: PIB - SALES

  Job Category: Sales

  Union Status:

  Non-Union role

  Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

  This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

  If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

  Req ID: 39868

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Manufacturing Group Leader - Maintenance - Spring Hill Engine
Description If you are a current employee of General Motors working in a per diem, hourly, or regular salaried role, you must apply through the internal careers page. Please navigate to https://workd
Territory Adoption Specialist
Job Requisition ID # 23WD74398 Position Overview Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face tod
Key Account Manager
About the Role Location: HCMC, Vietnam #LI-Hybrid Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. About the Role: Customer Cent
Staff Program Cost Control Analyst
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and in
Commercial Lines Account Manager
ABOUT HUB INTERNATIONAL: HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and hea
Associate Customer Success Advisor, Midmarket Portfolios, DACH
Job Requisition ID # 23WD72576 Position Overview The Associate Customer Success Advisor, Midmarket Portfolios, is a role focused on driving success in the Onboard and Use lifecycle stages of our Midm
Manager Programs 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and in
Workday Record to Report Implementations Consultant, Senior Associate
A career in our Workday Finance practice, within Workday Consulting services, will provide you with the opportunity to help our clients leverage Workday technology as a tool to enhance and unify Huma
Renewals Specialist
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfor
Manufacturing Group Leader - Maintenance - Toledo
Description If you are a current employee of General Motors working in a per diem, hourly, or regular salaried role, you must apply through the internal careers page. Please navigate to https://workd
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved