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Account Manager
Account Manager-November 2024
Kuala Lumpur
Nov 10, 2025
About Account Manager

  Job Description Summary

  Our Account Manager is expected to work closely with the respective Strategic Account Leader and play a strategic role in managing high impact opportunities within the sales channel vertical. The success of this role will rely largely on your ability to maintain key relationships, and lead the execution of critical processes within the sales process.

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

  Why Join Us?

  A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

  Become a maker of possible with us!

  Key Result Area

  Maintain Strategic Relationships with Our Key Customer Accounts

  Proactively engage with existing customers to maintain strategic relationshipsAnticipate potential service problems and actively work towards addressing themConsolidate related data on customer satisfaction to drive better solutioning and recommendationsActively seek to understand the assigned account's strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)

  Ongoing Fulfillment and Delivery

  Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accountsProvide valuable insights on development of sales strategies to better meet customer needs prioritising a shift to holistic solution selling

  Manage Distributor Performance

  Cultivate and build strategic relationships across a network of distributors to ensure fulfilment of customer ordersProvide functional leadership to distributor salesforce teams in day-to-day demand generationTrain and motivate distributor salesforce teams

  Provide Insights on Sales Landscape and Forecast

  Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processesAnalyse sales and industry trends and make appropriate recommendations to the SAL in an effort to ensure long-range planning needs pertaining to one's area of responsibility are met

  Key Requirement

  The ideal candidate will bring extensive experience and knowledge of the clinical and life sciences markets coupled with strong business acumenBachelor's Degree in the field of Business/Marketing/ Biological/ Medical Sciences/ Medical technology requiredMinimum 3+ years of relevant sales and/or accounts management experience preferably in a multinational pharmaceutical or healthcare companyPreferably with 3+ years sales experiences in public hospitals.Experience with Life Sciences and Medical Segment / Diagnostics and Medical Consumables Products/ Hospital LabsAbility to build collaborative relationships and influenceAdaptable communicator, able to work with all levels of staff/leadership (both internally and externally)Strong business acumen, able to translate data and information into meaningful business insights and clear recommendationsDelivers a clear, compelling, and shared vision focused on delighting our customersStrong commercial background and aptitude with the ability to build collaborative relationships and influenceStrong analytical, problem solving and critical thinking skillsSelf-motivated individual who is customer-focused and results-orientedSelf-driven, seeks continuous improvement and proactively thinks aheadExcellent command of Bahasa and English (i.e., written and spoken)

  Click on apply if this sounds like you!

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  To learn more about BD visit: https://bd.com/careers

  Primary Work Location

  MYS Kuala Lumpur - Damansara Heights

  Additional Locations

  Work Shift

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