820995-Commerce- SR INFO TECH BUSINESS CONSULTANT -SES - 40033051

　　Date: Jan 19, 2024

　　Location:

　　TALLAHASSEE, FL, US, 32399

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 820995

　　Agency: Commerce

　　Working Title: 820995-Commerce- SR INFO TECH BUSINESS CONSULTANT -SES - 40033051

　　Pay Plan: SES

　　Position Number: 40033051

　　Salary: $85,0000 - $95,000

　　Posting Closing Date: 02/02/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　Pending Reclassification and Anticipated Vacancy

　　Our Organization and Mission:

　　FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

　　In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at FloridaCommerce that fit their skill sets.

　　FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

　　Let FloridaCommerce’s mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

　　The Work You Will Do:

　　This position reports to the Manager of IT Operations and is responsible for management of the staff and functions that support Commerce’s cloud and infrastructure platforms, Oracle and SQL databases, Office 365 tenant, system administration, systems and data security, software, configuration management, application administration of IT tools, disaster recovery planning, and in the design, monitoring, integration, administration, configuration, and management of the systems supporting the Department’s business needs. This position supports ongoing operations for various application and system support projects from conception, initiation, requirements, design, development and testing, deployment, and support.

　　The Difference You Will Make:

　　FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

　　How You Will Grow:

　　FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance FloridaCommerce Vision and Mission, the employee:

　　Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

　　Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

　　Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.

　　Works collaboratively to optimize the effectiveness of FloridaCommerce available resources and tools.

　　Uses knowledge acquired through education, training, or experience to complete tasks.

　　These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

　　We make available other career growth opportunities such as CPM “Certified public Manager,” Certified PMP “Project Management Professional,” and Gartner GTP access.

　　Where You Will Work:

　　Tallahassee is Florida’s Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. DEO is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:

　　Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources ( https://talgov.com/ )

　　Home to major college campuses, Florida State University(FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).

　　Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

　　Within a state having no state income tax for residents of Florida

　　WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

　　State Group Insurance coverage options+ * Retirement plan options, including employer ( health, life, dental, vision, and other supplemental options ) contributions ( FYI, please click www.myfrs.com )

　　Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits

　　Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts

　　Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided

　　Career Growth * Highly skilled, professional environment

　　+For a more complete list of benefits, visit www.mybenefits.myflorida.com .

　　We care about the success of our employees.

　　We care about the success of our clients.

　　We are always improving our technology, our tools, our customer’s experiences and ourselves.

　　A rewarding experience for reliable, compassionate and professional employees.

　　Pay

　　$85,000 – $95,000 Annually

　　Your Specific Responsibilities:

　　“Supervisory employees” are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors in accordance with 110.205(20(w), Florida Statutes.

　　Directs short and long-term planning, research, and activities with broad organizational impact specifically related to database support, server infrastructure systems and associated hardware, operating systems, software and infrastructure environments.

　　Establishes unit goals and objectives and oversees the development of initiatives and projects in support of the Department’s business needs.

　　Envisions, plans, and leads projects involving coordination with other technical sections, business area customers and representatives from other agencies.

　　Reviews or develops project proposals, work estimates and schedules and monitors project progress to ensure that deadlines, standards and cost targets are met.

　　Ensures the resolution of technical issues related to enterprise server infrastructure, applications, and functions.

　　Coordinates research, evaluation and implementation of new products or product improvements to meet business needs

　　Supervises and coordinates the work of the Database and Server infrastructure unit.

　　Communicates unit priorities, projects, and workload to subordinate personnel.

　　Coaches, guides and directs staff for continuous improvement in work processes to reduce cost and improve the quality of products and services.

　　Evaluates unit personnel needs and makes recommendations regarding hiring, terminations, salary decisions, etc.

　　Develops and communicates work performance expectations to subordinates in order to establish clear standards by which performance can be measured.

　　Coordinate the development and maintenance of technical standards, procedures and techniques for the guidance of Server infrastructure personnel.

　　Ensures each associate has adequate performance expectations following Human Resource guidelines.

　　Ensures each associate’s performance is routinely monitored and evaluations are completed following Human Resource guidelines.

　　Identifies training needs, develops training plans and monitors training progress of subordinates in order to ensure subordinates are provided with the knowledge and resources needed to accomplish tasks.

　　Verify stability, interoperability, portability, security, or scalability of system architecture.

　　Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.

　　Develop system engineering, software engineering, system integration, or distributed system architectures.

　　Works collaboratively with the Department’s Information Security Manager to identify and mitigate security risks and issues.

　　Assists and participates in internal audits/evaluations of IT systems and comprehensive risk analyses to determine the security threats to the data and IT infrastructure of our Department.

　　Ensures appropriate controls are in-place to provide adequate security for application systems software and data.

　　Consults with IT Operations Manager, senior management and other internal and external entities in dtermining Server infrastructure and database business direction as it relates to Departmet initiatives.

　　Collaborates with senior management, state agencies, and business partners to analyze Department needs related to Server infrastructure and Databases. Recommends and initiates implementation of technology solutions that align with Department strategies and objectives.

　　Serves as liaison between technical and non-technical personnel, determining complex business and technical requirements, resolving problems and conveying information to technical and non-technical personnel.

　　Ensures cooperative environment between Server infrastructure employees, and other Information Technology Systems and Department employees.

　　Reviews and approves work products such as technical solutions, analysis and design documents, and other technical documentation.

　　Performs other duties as required.

　　Required Knowledge, Skills, and Abilities:

　　Knowledge of industry best practices, methodologies and process improvement ideas.

　　Ability to lead group discussions and manage conflict to achieve meeting objectives.

　　Ability to work with cross-functional teams and staff of all levels.

　　Ability to lead group discussions and manage conflict to achieve meeting objectives.

　　Ability to proactively identify problems and generate solutions.

　　Ability to balance multiple priorities and quickly adjust to changing priorities.

　　Ability to analyze organizational operating practices or procedures.

　　Ability to communicate technical information.

　　Ability to conduct or attend staff meetings.

　　Ability to confer with other departmental heads to coordinate activities.

　　Ability to consult with managerial or supervisory personnel.

　　Ability to develop policies, procedures, methods, or standards.

　　Ability to direct and coordinate activities of workers or staff.

　　Knowledge of systems administration processes, tools and disciplines.

　　Knowledge of Microsoft Windows Server operating environments.

　　Knowledge of application deployment and release management.

　　Knowledge of information security best practices.

　　Knowledge of project management and control.

　　Knowledge of the concepts and theories of information processing.

　　Knowledge of the concepts of database design and support.

　　Knowledge of IT Infrastructure Library (ITIL) concepts.

　　Ability to supervise people.

　　Ability to develop, analyze and interpret technical data.

　　Ability to design systems.

　　Ability to evaluate and resolve user problems.

　　Ability to write technical data processing reports.

　　Ability to effectively lead and motivate people.

　　Ability to handle multiple priorities.

　　Ability to review projects, processes and data to quickly identify problem areas.

　　Demonstrated ability to apply technology solutions to business processes.

　　Effective written and verbal communications skills.

　　Qualifications:

　　As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

　　Preferred :

　　Preference will be given to applicants with cloud, server administration, and database experience.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　Nearest Major Market:Tallahassee