Description

　　Shift: 2:00 PM-10:30PM *Days and hours are subject to change.

　　Job Summary

　　The Lead Phlebotomist will perform phlebotomy utilizing a variety of techniques. This position will be responsible for accurately performing specimen collection of inpatients and/or outpatients. Samples collected by the phlebotomist are used for laboratory test procedures that are essential in the diagnosis and treatment of patients. The incumbent will be accountable for the accurate data entry of order and collection information, verification and receipt of specimens, and the processing of reports and result inquiry requests.

　　Essential Job Functions

　　Demonstrate high level of skill in HIS functions for patient registrations; collect accurate patient information, review and enter physician orders into the computer, complete patient forms and identifications.

　　Perform patient demographic inquiries to verify information, assuring the accuracy of patient identification through the use of two identifiers.

　　Demonstrate knowledge of insurance guidelines; verifies insurance via online eligibility system and update per response.

　　Complete forms as required and appropriate and use the appropriate registration codes.

　　Comply with current registration, coding and billing policies.

　　Utilize the order entry system for resolution of order errors, troubleshooting and placing work orders.

　　Demonstrates high level of skill in Laboratory Information System (LIS) functions; accurately place orders, look up test codes, collection information, physician demographics, faxIQ, etc.

　　Monitor various reports to track specimens and/or results.

　　Monitors HIS-LIS interactions and communications, corrects minor issues, and reports unresolved problems to help desk or appropriate individual.

　　Complete daily operational tasks and logs pertinent information.

　　Monitor "orders not processed" to track missing orders/specimens.

　　Follow standard precautions when performing venous or capillary phlebotomy.

　　Assure the correct identification of patient and specimen, using two identifiers.

　　Follow written department protocols for blood collection, including "order of draw", pre- and post-venipuncture care.

　　Demonstrate minimal redraws and performs in compliance with redraw policy.

　　Maintain acceptable blood culture contamination rate of <2%.

　　Assist and perform urine drug screen and legal alcohols collections, following established procedures.

　　Interact effectively with healthcare providers and patients to obtain and exchange information needed to expedite quality laboratory services.

　　Assures that telephones are answered with professional etiquette and manages calls to keep hold time and transfers to a minimum.

　　Remain current with changes in department protocols in order to communicate accurate information.

　　Fill supply orders and send supplies to floors or off sites as needed.

　　Progress specimens to sections in an organized manner, recognizing the impact on overall operations.

　　Maintain and organize a variety of documentation to monitor, record and represent departmental operations.

　　Copy physician orders as needed and send orders on to be scanned into Onbase.

　　Scan and index documents for future retrieval.

　　Access, understand and makes use of the filing system in SPR.

　　Document receipt of specimens and processes laboratory orders while assessing basic specimen appropriateness.

　　Access patient orders and specimens according to current policies and procedures.

　　Adjusts information to enable maximum results reporting efficiency, e.g. documents orders to be faxed, etc.

　　Keep current on the test menu and specimen requirements.

　　Comply with established protocols for specimen identification and labeling; follow specimen rejection policies and document appropriately.

　　Respond promptly and effectively to changes in work volume and processing re-prioritization.

　　Assure accurate transfer of physician orders and special instructions for processing and reporting.

　　Compile, sort, mail and process results in a timely, accurate manner.

　　Monitor and take corrective action to investigate delays in pending reports or incomplete physician information.

　　Maintain physician database to reflect changes in demographics.

　　Process faxes and results to expedite results reporting, assuring professional appearance and quality of the report.

　　Maintain operational readiness of the work area to assure continuity of service between and among staff.

　　Maintain adequate supply inventory.

　　Maintain temperature charts, sharps containers, etc. at off sites, and initiate corrective action to variances.

　　Organize, prioritize and send out testing performed in Excela laboratories or in approved reference laboratories.

　　Organize samples for send out testing.

　　Ready samples for transport, including any and all computer work required, i.e. click and pack, tracking, etc.

　　Receive reference lab reports and scan reports into the system.

　　Maintain send out testing supplies and requisitions.

　　Manage study protocols that are sent to research laboratories.

　　Assist with assigning lower level staff to cover call offs/shift openings.

　　Participates in quality management program for support services.

　　Communicates to IT Help Desk with any database functionality or operational issues.

　　Operate hospital vehicles in compliance with all regulations, ensuring safe and efficient travel between collection sites.

　　Lead in the phlebotomy competency and validation of new employees, RN's and technical partners.

　　Maintain valid PA Driver License.

　　Other related duties as assigned.

　　Required Qualifications

　　High School Diploma or GED or next level of higher education.

　　Two (2) years of Phlebotomy experience.

　　Completion of Phlebotomy Training Program or Medical Assistant Training Program.

　　Completion of full registration training within 90 days of hire.

　　Knowledge of coding, basic math, and payer/insurance benefits.

　　Knowledge of Microsoft Office applications and general office related equipment, such as a fax or copier.

　　Medical terminology and specimen knowledge and laboratory information system experience preferred.

　　Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.

　　Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

　　Preferred Qualifications

　　Experience in Healthcare setting.License, Certification & Clearances

　　Act 33 with renewal

　　Act 34 with renewal

　　Act 73 FBI Clearance

　　Valid Pennsylvania Driver’s License (if out of state hire current Department of Motor Vehicle record report required and obtain PA Current Driver License within 30 days of hire).

　　Supervisory Responsibilities

　　This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.Position Type/Expected Hours of Work

　　Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).

　　Travel may be expected locally between Excela Health locations.

　　AAP/EEO

　　Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations.

　　Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.

　　Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela’s missions, vision and values.

　　Work Environment

　　Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

　　When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

　　Essential – Absolute Necessity.

　　Marginal – Minimal Necessity.

　　Constantly – 5.5 to 8 hours or more or 200 reps/shift.

　　Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

　　Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

　　Rarely – Less than 0.25 hours or less than 2 reps/shift.

　　Physical Condition

　　Essential

　　Marginal

　　Constantly

　　Frequently

　　Occasionally

　　Rarely

　　Never

　　Extreme Heat

　　X

　　Extreme Cold

　　X

　　Heights

　　X

　　Confined Spaces

　　X

　　Extreme Noise(>85dB)

　　X

　　Mechanical Hazards

　　X

　　Use of Vibrating Tools

　　X

　　Operates Vehicle (company)

　　X

　　X

　　Operates Heavy Equipment

　　X

　　Use of Lifting/Transfer Devices

　　X

　　Rotates All Shifts

　　X

　　X

　　8 Hours Shifts

　　X

　　X

　　10-12 Hours Shifts

　　X

　　X

　　On-Call

　　X

　　Overtime(+8/hrs/shift; 40/hr/wk)

　　X

　　X

　　Travel Between Sites

　　X

　　X

　　Direct Patient Care

　　X

　　X

　　Respirator Protective Equipment

　　X

　　X

　　Eye Protection

　　X

　　X

　　Head Protection (hard hat)

　　X

　　Hearing Protection

　　X

　　Hand Protection

　　X

　　X

　　Feet, Toe Protection

　　X

　　Body Protection

　　X

　　X

　　Latex Exposure

　　X

　　X

　　Solvent Exposure

　　X

　　Paint (direct use) Exposure

　　X

　　Dust (sanding) Exposure

　　X

　　Ethylene Oxide Exposure

　　X

　　Cytotoxic (Chemo) Exposure

　　X

　　Blood/Body Fluid Exposure

　　X

　　X

　　Chemicals (direct use) Exposure

　　X

　　Mist Exposure

　　X

　　Wax Stripper (direct use)

　　X

　　Non-Ionizing Radiation Exposure

　　X

　　Ionizing Radiation Exposure

　　X

　　Laser Exposure

　　X

　　Physical Demands

　　When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

　　Essential – Absolute Necessity.

　　Marginal – Minimal Necessity.

　　Constantly – 5.5 to 8 hours or more or 200 reps/shift.

　　Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

　　Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

　　Rarely – Less than 0.25 hours or less than 2 reps/shift.

　　Physical Condition

　　Essential

　　Marginal

　　Constantly

　　Frequently

　　Occasionally

　　Rarely

　　Never

　　Bending (Stooping)

　　X

　　X

　　Sitting

　　X

　　X

　　Walking

　　X

　　X

　　Climbing Stairs

　　X

　　X

　　Climbing Ladders

　　X

　　Standing

　　X

　　X

　　Kneeling

　　X

　　Squatting (Crouching)

　　X

　　X

　　Twisting/Turning

　　X

　　X

　　Keyboard/Computer Operation

　　X

　　X

　　Gross Grasp

　　X

　　X

　　Fine Finger Manipulation

　　X

　　X

　　Hand/Arm Coordination

　　X

　　X

　　Pushing/Pulling(lbs. of force)

　　X

　　10#

　　Carry

　　X

　　5#

　　Transfer/Push/Pull Patients

　　X

　　Seeing Near w/Acuity

　　X

　　X

　　Feeling (Sensation)

　　X

　　X

　　Color Vision

　　X

　　X

　　Hearing Clearly

　　X

　　X

　　Pulling/Pushing Objects Overhead

　　X

　　Reaching Above Shoulder Level

　　X

　　X

　　Reaching Forward

　　X

　　X

　　Lifting Floor to Knuckle

　　X

　　10#

　　Lifting Seat Pan to Knuckle

　　X

　　Lifting Knuckle to Shoulder

　　X

　　10#

　　Lifting Shoulder to Overhead

　　X

　　When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)