ABOUT FANDUEL GROUP

　　FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

　　FanDuel Group has a presence across all 50 states with approximately 17 million customers and 28 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Canada, Portugal, Romania and Scotland.

　　Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

　　FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

　　THE ROSTER...

　　At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports and teams. We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does "winning" look like at FanDuel? It's recognition for your hard-earned results, a culture that brings out your best work-and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates. From creative professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

　　THE POSITION

　　Our roster has an opening with your name on it

　　FanDuel Group is looking to expand its VIP department for our online casino, online sportsbook. We are looking to recruit a VIP Host to help coordinate our relationships with our VIP customers in the Ontario market.

　　As a VIP Host you will report to our Director of VIP for Canada and manage a VIP program which caters to high value customers for our Sportsbook and casino products. Your role is to drive KPI's by enhancing engagement, satisfaction, and loyalty for the business. This includes creation, execution, promotions, events and budget management.

　　THE GAME PLAN

　　Everyone on our team has a part to play

　　Plan and drive multiple campaigns, maintaining end-to-end accountability for partner & VIP satisfaction and overall delivery excellenceCommercially focused to ensure priorities are driven based on ROI and Strategic ValueLiaise with various departments to ensure optimum VIP Player journeys and processes.Work closely with Marketing, Commercial and VIP Director team to create Monthly and quarterly execution plans and track and report resultsRegular meetings with internal VIP operations teams and stakeholders to drive new launches and projectsDeliver against company responsible gaming protocolsDevelop and track budgets with VIP team to ensure fair use of player entertainment budgets for retailEstablish, monitor and report on goals and KPIsMonitor and report on competitive activities to ensure the VIP retail rewards program is proactively and positively perceived verses competitor activityProvide recommendations for new VIP rewards and implement new program features

　　THE STATS

　　What we're looking for in our next teammate

　　Minimum 2 years of experience in high end customer service field preferredExcellent verbal and written communication skillsBusiness to Customer Sales experience preferredKnowledge of online gaming industry essentialPassionate about providing top level serviceExperience with and a solid understanding of data analytics; able to identify and recognize trendExcellent organization skills; previous event planning experience a plusChampioning the fine details to ensure our events are memorable and impactfulConfident and people focused personalityExcellent analytical skills and experience with ExcelStrives to meet targets and deadlinesExcellent organizational and planning skillsUnderstanding of Marketing processes preferredWilling and able to work non-traditional business hoursTravel for this role is expected around 25% of the time

　　PLAYER CONTRACT

　　We treat our team right

　　From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

　　An exciting and fun environment committed to driving real growthOpportunities to build really cool products that fans loveMentorship and professional development resources to help you refine your gameHall of Fame benefit programs and platforms

　　FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, "We Are One Team!." We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team!

　　#LI-Hybrid