TOC Operator

　　Salem, VA 24153, USA

　　Req #464

　　Tuesday, January 23, 2024

　　Iteris is seeking a Traffic Operations Center (TOC) Operator to monitor assigned roadways to detect, verify, and manage traffic impacts (e.g., congestion, crashes, roadwork). TOC Operators are designated as essential personnel and must be able to work in all conditions (e.g., severe weather, pandemic). The position requires a full commitment to the team and to the important mission of providing a safe, efficient, and reliable transportation system.

　　What you will be doing:

　　Work as a member of a team within an operations control room environment

　　Use CCTV to scan roadways and monitor traffic conditions

　　Monitor data feeds to obtain up-to-date traffic-related information

　　Initiate and manage response plans to support traffic incidents

　　Provide traveler information to the public

　　Dispatch field responders to traffic-related incidents

　　Communicate and coordinate with internal and external stakeholders

　　Use computer systems for incident reporting and to control field technology (e.g., traffic cameras, electronic message signs)

　　Use a telephone and two-way radios to dispatch resources and communicate with responders and agencies for coordinated traffic incident management

　　What you need to be successful in this role:

　　High school graduation (or equivalent)

　　Proficient computer use

　　Ability to gain acceptable skills in Windows-based applications within allotted time

　　Ability to successfully complete initial training under the supervision of the Supervisor and TOC Manager

　　Sustained performance as additional knowledge and skills are acquired through “on-the-job” training

　　Ability to coordinate real-time activities and priorities

　　Effective communication in English (written and oral)

　　Scheduling flexibility and dependability (TOC operations are 24x7 and all staff are Essential Personnel)

　　Positive attitude with strong interpersonal skill

　　Excellent attention to detail

　　Punctual and reliable schedule adherence

　　Iteris anticipates paying $17.50 for this role.

　　#LI-ONSITE

　　What’s in it for you:

　　401(k) with immediate matching and no vesting period

　　Employee Stock Purchase Program [ESPP]

　　Generous Paid-Time-Off [PTO] benefits

　　Comprehensive medical, dental, and vision coverage

　　Life insurance

　　Medical reimbursement plans

　　Disability coverage

　　Family-friendly programs

　　Education assistance program

　　In-house training programs

　　Iteris, Inc. [NASDAQ: ITI] is the world’s trusted technology ecosystem for smart mobility infrastructure management. Delivered through Iteris’ ClearMobility Platform, our cloud-enabled end-to-end solutions monitor, visualize and optimize mobility infrastructure around the world, and help bridge legacy technology silos to unlock the future of transportation. That’s why more than 10,000 public agencies and private-sector enterprises focused on mobility rely on Iteris every day. And we want YOU to join us on this important journey! Visit www.iteris.com for more information, and join the conversation on Twitter (https://twitter.com/iteris) , LinkedIn (https://www.linkedin.com/company/iteris-inc-) , and Facebook (https://www.facebook.com/iterisinc/) .

　　Iteris, Inc . is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.

　　Other details

　　Job Function TOC

　　Pay Type Hourly

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