Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

　　We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about "what's next." We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

　　Responsibilities

　　Leverage internal, commercial, and open-source tools and data sources to analyze, enrich and synthesize indicators of compromise and/or other intelligence artifacts to provide meaningful and actionable intelligence
Analyze raw data sets and extract relevant insight to form high quality TI responsesPerform proactive all-source research to identify and characterize new threats to the customer base and draft related TI products, where appropriateMaintain a broad understanding and knowledge of the latest offensive and defensive Tactics, Techniques and Procedures (TTPs) as well as overall Threat Landscape trendsCollaborate internally and externally, and develop, enhance and produce Secureworks TI productsOwn and execute ongoing projects such as customer threat landscape presentationsIdentify intelligence collection gaps and communicate findings and collectionrequirementsInitiate, propose, and update processes and standard TI operating procedures for efficient and effective response to TI and IR RFIsTake ownership of, triage, and update tracking systems for TI requestsGather contextual information from multiple sources to establish a TI request course of action or respond to a standard request for information related to the TI-Support service lineMeet service level agreements regarding initial response time and customer notification as necessaryProvide internal stakeholders the necessary information for decision support and situational awareness on service request intake activitiesRoute RFIs to the proper service delivery team with the appropriate level of urgency and communication channel in a professional and courteous manner with an emphasis on customer satisfaction; assess and escalate to the next level as needed

　　Knowledge, Skills and Abilities

　　- Understanding and experience with the intelligence analysis lifecycle, including but not limited to:

　　Conducting all-source intelligence researchMining internal and external databases/repositoriesPivoting research focus on TI indicators of interestDeveloping assessments with evidential basisTranslating findings into client responses and/or threat intelligence reports

　　- Fundamental knowledge in most of the following areas:

　　Familiarity with advanced search engine functionality and search querycustomization.Unix, Linux, Windows, and OSX operating systemsExploits, vulnerabilities, intrusion vectors, and malwareHost forensics, network forensics, and malware analysis techniquesNetwork traffic analysis, endpoint activity analysis, and log analysis techniquesUnderstanding of enterprise cyber incident management and response processesUnderstanding of enterprise cybersecurity controls and failure modes

　　- Excellent technical communication skills (oral and written) including experience briefing executive management

　　- Excellent organization and resource management skills

　　- Excellent capability to prioritize multiple and concurrent urgent tasks

　　- Excellent customer service skills and ability to quickly establish technical credibility and rapport with customers

　　- Team player with the ability to work autonomously in a fast-paced, dynamic environment

　　- Passionate about information security and service excellence

　　Desired Experience/Training:

　　Professional degree relevant to cybersecurity or intelligence analysis or equivalent work experience within a technical information security-related role such as Security Operations, Incident Response, or Threat Intelligence analysisRelevant governmental, military, commercial training and experience in cybersecurity and other industry standard certifications are a plusProfessional certifications such as GCTI, GCIA, GCIH, GREM, CISSP, CISM, or similar cybersecurity technical certifications are a plusDevOps methods and ITIL framework knowledge are a plus

　　Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

　　Job ID:R235911

　　Dell's Flexible & Hybrid Work Culture

　　At Dell Technologies, we believe our best work is done when flexibility is offered.

　　We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

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