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Team Lead, Hardware Technician
Team Lead, Hardware Technician-July 2024
Montreal (St. Laurent)
Jul 5, 2025
About Team Lead, Hardware Technician

  Role and Responsibilities

  Within a technical and unionized team, the incumbent will oversee the operational activities of the team and ensure an adequate level of support at various stages of production. The incumbent and his team will also work in collaboration with system designers, and participate in support activities related to detailed design, manufacturing and those taking place on the test areas.

  Responsibilities:

  Including the monitoring and coordination of testing and integration support activities, the incumbent will be responsible for communicating the state of health of the deliverables of the team for which he will be responsible to his manager as well as to the parties involved. He will also be responsible for ensuring that they meet the evaluation criteria according to the established control milestones as well as those corresponding to the clients' requirements. At the very end, he will have to make sure that the projects assigned to the team meet the planned schedules.

  Attend and participate in meetings related to project milestones and readjust the planning of operations accordingly.

  Evaluate the resource capacity required for the execution of future projects and make recommendations to his supervisor.

  Encourage and promote continuous improvement activities within the team.

  Ensure the application of operational processes and procedures within the team.

  Ensure the smooth running of operations and support activities and ensure proper monitoring in accordance with the team's KPIs.

  Assign the right resources to the right projects.

  Encourage flexibility and organize cross training of team members.

  Support the team in problem solving and facilitating resolution.

  Control of non-conformities under the responsibility of the team.

  Be flexible to work on schedules adapted to operational needs and those of the team.

  Perform administrative and logistical tasks related to the activities of the team leader.

  Resolve customer issues promptly and courteously.

  Collaborate with various groups to achieve results.

  Organize weekly team meetings and maintain engaging speeches.

  Support and assist each team member with their training needs.

  Qualifications:

  College diploma in avionics, electronics, telecommunications, IT or any other related training.

  A good candidate for this position would be a multi-talented individual with expertise in electronics / avionics / information technology in a production environment and able to review operational priorities on a regular basis.

  Excellent ability to read electrical and mechanical diagrams as well as block diagrams.

  Excellent analytical skills in search of root causes when problem solving with the team. Experience and strong understanding of the avionics / electronics environment and its language. Among other things, understanding of the architecture of simulators, in particular the relationships between the elements of the systems.

  Excellent aptitude in project management, related priorities as well as the development of mitigation plan.

  Great communication skills, especially on technical and interpersonal subjects.

  Strong customer focus and excellent customer service skills.

  CAE offers:

  An environment where your initiatives will be recognized and valued.

  The opportunity to work on a variety of projects in a multidisciplinary team.

  A flexible schedule.

  Possibility of telework.

  Attractive benefits.

  Come share your passion with us!

  With more than 13,000 employees in 40 countries, CAE is a world leader in training in the fields of civil aviation, defense and security, and healthcare. To learn more: www.cae.com .

  #LI-JJ1

  Position Type

  Regular

  CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

  Equal Employment Opportunity

  At CAE, everyone is welcome to contribute to our success. With no exception.

  As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

  At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

  At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

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