OTC Markets Group Inc., operator of premier US financial marketplaces, is looking for a VP, Client Relationship and Business Development Manager for our APAC Region.

　　This role is based in our New York City Office. OTC Markets is currently operating in a hybrid work environment (three days in office, two days remotely).

　　Our Core Values are incorporated in each aspect of our Company. We encourage autonomy, professionally passionate discussions of opposing viewpoints, creativity, and transparency. We are Open, Transparent, and Connected. We are OTC strong. At OTC Markets, we all win together.

　　We invest heavily in employee satisfaction and offer all our employees a highly competitive compensation package. As a dynamic, growing company that fosters an open culture, we emphasize autonomy, responsibility, innovation and self-discipline. We are looking for someone who wants to make an impressive impact at a company known for its reputation on quality and achievement.

　　RESPONSIBILITIES:

　　The role is responsible for the customer satisfaction, retention, and business development of OTC Markets Group’s clients/prospects across Asia Pacific. 

　　Oversee Client Relationship of issuers across Asia and Australia

　　Deepen and broaden strategic relationships within the client at the “C” suite level, IR, and key influencers.

　　Manage the feedback loop from these clients and work with our Product Management and Sales teams to develop new offerings and solutions.

　　Oversee the team business development strategy and assist in maintaining targeted revenue and profitability – establish a trusted and consultative relationship.

　　Develop an intimate understanding of the client’s business, objectives and competitors to better consult and provide solutions.

　　Develop, design and manage client account plan and annual account reviews.

　　Act as consultant – identify, present and market innovative recommendations relating to industry trends and product differentiation.

　　Work with team to continually define our service offering and manage client expectations.

　　Ensure reference ability of client​s.

　　Drive projects to ensure existing customer satisfaction, product utilization, and, ultimately, contract renewals for QX clients. 

　　Utilize appropriate escalation processes and programs to find the best solutions for dissatisfied customers.

　　Additional duties, as assigned

　　Salary offered: $150,000 to $175,000 depending on experience

　　PREFERRED QUALIFICATION:

　　Experience in Asia/Australia Capital Markets

　　REQUIREMENTS:

　　Bachelor’s degree in Business, Marketing, or a related field.

　　7+ years in a customer service environment and revenue retention environment.

　　Strong interpersonal skills and ability to maintain strong relationships with customers and colleagues.

　　Ability to deliver results while working in a highly independent and fast-paced, changing environment.

　　Top-notch verbal and written communication skills, responsiveness, and attention to detail.

　　Proven presentation skills and experience presenting remotely using an online presentation tools.

　　Take great pride in customer satisfaction, willing to go the extra mile with a strong work ethic.

　　Working knowledge of Salesforce.

　　Strong analytical skills and impeccable business/global acumen.

　　Highly energetic and engaging personality with relevant experience in Investor Relations, Capital Markets, or Exchange space.

　　BENEFITS:

　　Generous Paid Time Off (PTO)

　　Health, Dental, and Vision Coverage

　　Health Savings Account (HSA)

　　Flexible Spending Accounts (FSA) Dependent & Healthcare

　　Limited Purpose Flexible Spending Account (LPFSA)

　　Generous Paid Parental Leave Program

　　Annual bonus and Stock Incentive Program

　　401(K) Plan - Retirement

　　Commuter Transit & Parking Program

　　Income Protection (Life Insurance, Short- & Long-Term Disability)

　　Voluntary Benefits (Accident, Critical Illness, & Hospital Indemnity)

　　For more information about  OTC Markets Group (https://www.otcmarkets.com/) , please visit our  public policy advocacy (https://www.otcmarkets.com/learn/public-policy-advocacy)  and  careers (https://www.otcmarkets.com/careers)  page.  No calls or e-mails please.  No third-party recruiters.

　　Come as you are and just be you.  We are an equal opportunity and e-verify employer and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, creed, color, religion, gender, national origin, age, marital status, political belief, physical or mental disability, sexual orientation, military or veteran status, genetic information, family or parental status, gender identity, pregnancy, including childbirth or related medical condition, or any other characteristic protected by federal, state, or local law. We encourage applicants of all ages and backgrounds.

　　OTC Markets Group Inc. (OTCQX: OTCM) operates regulated markets for trading 12,000 U.S. and international securities. Our data-driven disclosure standards form the foundation of our three public markets: OTCQX® Best Market, OTCQB® Venture Market and Pink® Open Market.  

　　Our OTC Link® Alternative Trading Systems (ATSs) provide critical market infrastructure that broker-dealers rely on to facilitate trading. Our innovative model offers companies more efficient access to the U.S. financial markets. 

　　OTC Link ATS, OTC Link ECN and OTC Link NQB are each an SEC regulated ATS, operated by OTC Link LLC, a FINRA and SEC registered broker-dealer, member SIPC. 

　　Applicants have rights under the federal law:

　　Equal Employment Opportunity is the Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)

　　Polygraph Protection Act

　　FMLA (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf)

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