Job LocationsUS-WA-SeattleJob ID2024-5461OverviewCharlie's Produce - Who We AreCharlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, with distribution centers in Seattle, Spokane, Portland, Anchorage, Boise, Los Angeles, and Salt Lake City. The secret to our 40+ years of success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth.Charlie's provides a healthy employee stock ownership program, competitive Medical/Dental/Vision and Life Insurance plans. And our newest benefit offers Pre-Paid Fully Funded College Tuition to our employees and the dependent children of our employees after 1 year!What we offer:An amazing company culture!Medical/Dental/Vision on the first of the month following hire.ESOP (Profit Sharing) and 401(k).Paid vacations, paid holidays.Pre-tax commuter benefits, and onsite parking.Coverage under State Sick Leave.100% Prepaid College Tuition for employees and their dependents.Employee assistance program (EAP).Additional Compensation Details:$67k-$87K per year Depending on ExperiencePotential 90-day performance-based raiseYearly review with possibility of increase based on performance and tenureResponsibilitiesThe RoleThe Systems Analyst will oversee all the software applications within Charlie's Produce, including but not limited to upgrading and daily maintenance of current applications and installations of any new systems that may be acquired to improve business operations.Essential Responsibilities Include but Not Limited To:Work on issues/tickets reported by business teamsDebugging, troubleshooting and finding the root causesAdminister, support and test systemsWork with Business teams on requirements, documentation, user acceptance testingWork with Software vendors for execution, documentation, creating test scripts and working with business users for user testing prior to production implementation.Support application integrations, multitasking and change managementBe in constant communication with upper management regarding system glitches and changesResponding to requests and providing effective customer service using clear communication skillsExperience in business negotiations, building partnerships and project managementExperience in team building and a problem solverMust possess planning and project implementation skillsOpen to ideas and collaborate with team membersSharePoint, PowerAps, Office 365 administrationBe flexible and adopt to the business culture while staying customer focusCandidate will be required to maintain a strong working relationship with key stakeholders at all levels within the organization to understand their business modules and must be able to work with the systems analysts to understand the necessary requirements to deliver and promote technical solutions as the business evolves.Customer focus and must be Knowledgeable of the subject matter at hand to play a role of a technical advisor for the business teamsCreate system support documentationIdeal Candidate:Customer focus and must be Knowledgeable of the subject matter at hand to play a role of a technical advisor for the business teams.Experience in defining the steps to perform a change, managing expectations, tracking status, and communicating to all constituents. Conceptual knowledge of IT infrastructure and supporting application across the company.Focus on configuring, supporting and maintaining the technology based upon business needs.Proven ability to communicate technical information to non-technical staff, both written a