Job Description

　　Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market, and increase laboratory productivity.

　　Through our world-class brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

　　The Immunodiagnostics Division of Thermo Fisher Scientific develops, manufactures, and markets complete blood test systems to support the clinical diagnosis and monitoring of allergy, asthma and autoimmune diseases. We are the global leader in allergy and asthma diagnostics.

　　For more information, please visit www.thermofisher.com.

　　Position Summary:

　　The Sr. Business Analyst will guide in the development of robust data models, report generation / visualization, and analysis to identify business areas that can be improved, increase efficiency, and strengthen business processes. This role will be tasked with the development of user-friendly KPIs and dashboards for consumption by Senior Leadership and the Service Organization. The Sr. Business Analyst's primary focus will be on providing analytics and data visualization for service related KPIs, including staff utilization, inventory management, mean time between failure, and other critical service activities. A strong candidate will be able to, transform and integrate data from multiple data sources, creatively design reports and visualizations, and develop procedures for data validation and quality control.

　　Key Responsibilities:

　　Develop and maintain performance dashboards and scorecards through database management tools, data transformation, and business intelligence platforms and (e.g. Power BI, SQL, AWS, MS Office Suite)Support data modeling, master data management, and report creation / visualization for the US region.Service Analytics: Support the Service organization's efforts to understand the financial and behavioral drivers of the business through meaningful KPIs and dashboards: Employee utilization, inventory replenishment / waste, work order efficiency, etc.Provide insights into various business initiatives by applying statistical analysis and other analytical tools to improve effectiveness and evaluate ROI.transform and integrate data from multiple internal and external data sources.Develop and implement procedures for data validation and quality control of reports and queries.Design and implement, and embed reports and visualizations into third party applications.Occasional travel for sales meetings and trainings.

　　Minimum Requirements/Qualifications:

　　3 years Data Analytics experienceStrong technical background, including experience with BI reporting tools (Power BI, Tableau, etc.) and data transformation via SQLWorking knowledge of CRM software and reporting (Salesforce.com)Demonstrate Strong analytical, critical thinking and organizational skills, detail orientation and social skills.Ability to work with various systems and data sources to gather and assimilate required informationComfortable with large amounts of data and the ability to identify key trends and variances and summarize with a high degree of accuracyAble to multi-task. Bring a solid sense of "customer service"; a strong responsiveness ethic and a sense of urgency and a drive for accurate resultsAbility to communicate in writing and verbally with all levels in the divisionBachelor's Degree or greater in Business Intelligence, Business Analytics, Information Management, Statistics or Qualitative Analysis preferredHealthcare experience preferred

　　Frequent Contacts:

　　Internal

　　Cross-functional teams in Portage, MI office, remote Service team leaders and teams

　　External

　　Data and Technology vendors

　　Other Job Requirements:

　　Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.