Sr. Application Engineer - Aftermarket

　　Department: Service

　　Location: Duluth, GA

　　About the role:

　　WEG Electric Corp. has a great opportunity for an Sr. Application Engineer to join our team in Duluth, GA. This role is responsible for driving services and parts sales results by prospecting, developing and offering services and spare parts packages for the customer base. Supports warranty and billable field services for commissioning, start-up and repairs. Supports evaluation of warranty cases and technical cases for the internal and external customers.

　　Primary Responsibilities:

　　Lead the development and implementation of action plans to increase revenue from Sales and Field Service.

　　Drive actions with the Sales Team in order to promote the sales or Services and Spare parts.

　　Establish communication channels with OEMs and End users to increase the sales of Service and Parts.

　　Monitor monthly revenue from Services and Parts.

　　Negotiate open billings and payments with customer and suppliers.

　　Execute actions to accomplish short- and medium-term goals for the Energy and Field Services Team.

　　Establish and support relationships with outside repair shops for the product lines marketed by WEG. This includes evaluation, selection, accreditation and training of these shops.

　　Drive improvements by recommending measures to review processes, the performance of the team, the response time and the overall quality of service.

　　Keep and promote good communication with customers, peers and team members.

　　Provide technical support to team and customers.

　　Execute and support the evaluation of warranty claims and technical support requests, including warranty claim processing, cost estimates, repair authorization and warranty reporting to WEG factories.

　　Coordinate and/or participate in special projects, focused on department-level improvements.

　　Answer escalated customer questions concerning technical topics and all after-sale issues.

　　Recommend measures to improve warranty methods, performance, and quality of service.

　　Perform the essential duties and responsibilities for the assigned product group with little supervision.

　　Other duties and tasks as assigned.

　　Education:

　　Electrical or Mechanical Engineering Degree or equivalent work experience.Knowledge / training:

　　Advanced knowledge of electric machines, construction, operation and maintenance.

　　Strong understanding of industrial applications for motors and generators.

　　Reading schematics and mechanical drawings.

　　Intermediate level of MSOffice, required.

　　Negotiation.

　　Basic SAP (preferred).

　　Strategic Planning.

　　Experience:

　　7+ years of relevant experience.About WEG Electric Corp.

　　WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net

　　We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position.