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Software Engineer, Product Support
Software Engineer, Product Support-August 2024
Carmel
Aug 27, 2025
About Software Engineer, Product Support

  Who We Are

  Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.

  About the Position

  We are currently seeking an experienced and versatile Software Engineer to join our multidisciplinary product support team in Carmel, Indiana. The right candidate will enjoy the challenge of applying a variety of skills to troubleshoot complex problems and assist in providing solutions for internal and client-facing teams.

  This new position will be a critical part of a growing team.

  Responsibilities

  Diagnose varied and often complex issues as reported by internal teams.Communicate findings clearly and offer solutions.Develop and implement SQL-based events and reports to meet both internal and client requirements.Document and track issues in Jira and SharePoint as required.Work in conjunction with client-facing teams to ensure exceptional customer service.Contribute to a creative environment where collaboration and innovative solutions are encouraged.Qualifications

  3+ years software development experience in a business environment.Demonstrated SQL proficiency a must.1 to 2 years programming experience with C#.Web design and additional languages a plus (Java, Python, HTML, CSS).Experience with Microsoft SQL Server and Windows Server preferred.Some familiarity with cloud hosting/computing preferred.Keen analytical problem-solving skills.Ability to work both collaboratively and with minimal supervision.Highly motivated and eager to learn new skills.Experience with healthcare IT and interoperability a plus.This role is required to be on-site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate healthy work-life balance.

  Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

  Local candidates preferred due to the immediate need to fill this position.

  Why Clinical Architecture?We offer:

  Competitive salary and flexible work arrangements.Opportunities for learning, development, and growth.Experiences that connect you with colleagues.Be heard during our monthly idea sharing meeting with executives.Paid Volunteer Time, Paid Holidays and PTO, including our own winter break week.Sabbatical opportunities for tenured team members.Comprehensive Medical, Dental, Vision, and ancillary insurance options.Maternity and Parental leave benefits.Employer paid Short-term Disability and Long-term Disability.Health and Wellness incentives.401k Matching.A laid-back office with generous amenities.Better workdays.Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

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