Home
/
Comprehensive
/
Shift Leader
Shift Leader-April 2024
Holyoke
Apr 30, 2025
ABOUT TACO BELL
Offering customizable tacos, burritos, and other craveable choices, Taco Bell is the nation’s leading Mexican-inspired quick service restaurant brand. From breakfast to late night, Taco Bell’s tasty a
10,000+ employees
Food & Beverage
VIEW COMPANY PROFILE >>
About Shift Leader

  You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

  Role:

  Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

  Responsibilities and Accountabilities:

  Ensuring Consistent Customer Satisfaction

  Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

  Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

  Ensure that all employees present a neat clean appearance and wear company uniform.

  Personally demonstrate the Customer needs are the highest priority.

  Ensure food safety, quality and accuracy of orders.

  Resolve customer complaints quickly while maintaining positive customer relations.

  Greets customers with a smile, is polite and pleasant when speaking with customers.

  Works with urgency.

  Works with management and fellow employees.

  Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.

  Demonstrates a positive and enthusiastic attitude with co-workers.

  Attendance

  Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

  Understands and uses approved time keeping system, including accurately recording all hours worked.

  Initiative and Energy

  Takes action without being told, goes beyond what is simply required and maintains a high activity level.Developing People

  Provide regular feedback to the RGM on the performance of Team Members.

  Provide ongoing constructive and complimentary feedback to Team Members.

  Actively participates in the training of Team Members.

  Handle conflicts constructively and works with RGM to achieve resolution.

  Act Like an Owner

  Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

  Oversee proper product preparation, rotation, portioning, cooking and holding times.

  Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

  Perform other duties as required by manager.

  Job Requirements and Essential Functions:

  Strong preference for internal promote form Hourly Champion position.

  Must be at least 18 years old.

  Must pass background check criteria and drug test.

  Must have reliable transportation.

  Able to do basic business math.

  Able to stock shelves and coolers.

  Able to oversee and manage subordinate employees and provide direction.

  Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.

  Able to clean the parking lot and grounds surrounding the restaurant.

  Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

  This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Stadium Representative
ASM Global ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and m
Specialty Representative, Psychiatry- North Cincinnati, OH
Purpose AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. Responsibilities Deliver sales performa
Physician, Anesthesiologist
Details Ascension WI is looking for a Board Certified/Board Eligible Anesthesiologist for our Milwaukee Team. Ascension is seeking physicians who share our commitment to quality health care and excep
Co-op/Apprentice (Non-Tech)
Careers that Change Lives A Day in the Life Responsibilities may include the following and other duties may be assigned. This is a temporary position. Responsible for performing and supporting resear
Advanced Housekeeper
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discoveri
Nursing Assistant CNA
Description Full Time CNA l All Shifts Available (Day, Evening, Overnight) l Every other Weekend Rotation Ecumen is hiring a Certified Nursing Assistant (CNA) for our newly acquired St. Benedict's Co
General Mechanic (Plumber/Steamfitter)
Agency Military and Naval Affairs, Division of Title General Mechanic (Plumber/Steamfitter) Occupational Category Skilled Craft, Apprenticeship, Maintenance Salary Grade 12 Bargaining Unit DMNA - Div
General Manager in Training (Relocation Required)
What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we cre
Landscape Construction Foreman
Job Description: We are searching for a responsible, self-starter to be our new Landscape Foreman. Responsibilities include overseeing the installation and management of landscape and hardscape proje
Production Supervisor Cut Down
JOB REQUIREMENTS: Description Essential Duties and Responsibilities Thislist of duties and responsibilities is not all inclusive and may beexpanded to include other duties and responsibilities, as ma
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved