Home
/
Comprehensive
/
Service Manager - Southwest, ( 24-8675)
Service Manager - Southwest, ( 24-8675)-December 2024
Des Moines
Dec 26, 2025
About Service Manager - Southwest, ( 24-8675)

  Description

  **Location is Arizona and New Mexico

  Job Summary:

  The Service Manager II plans, prepares, and manages projects from beginning to end in order to maximize productivity and meet customer requirements. In addition to owning the overall execution of site projects, the Service Manager II will act as the field execution owner for the customer, managing Fulfillment 5 (safety, quality productivity, on-time-delivery, and cost) to ensure operating plans are met according to schedule. The Service Manager II serves as the primary customer interface.

  Essential Duties and Responsibilities:

  Develop field service outage cost estimates using standards. Ensure all aspects of the job related to field service are planned accordingly, including schedule, cost, man loading, and job set-up.Plan, prepare, and manage projects from beginning to end by reviewing project requirements, setting up projects, mapping POs, developing and executing against cost estimates, establishing project risk analysis and mitigation strategies, and owning performance relative to Fulfillment5 and customer KPI/CTQs targetsServe as the additional customer interface with PandL, and communicate with the Customer Service Manager, CSL, and CPMReview and verify the forecast to maximize utilization and meet catalog targetsReview sub-contracts and negotiate terms and conditionsCommunicate with Field Service Coordinators, Resource Managers, EHS Managers, and Staff Project Managers to update the job status and ensure project success on a daily basisLead daily project execution status calls, Day 2 calls, and OEL Day 2 spot check calls to maintain project accountabilityOwn the status and monitoring of progress and costs of the project with the support of the project controls teamConduct audits and inspections on the work teams during the execution of the installation, commissioning, receiving, operation and maintenance activitiesAnalyze and report project close out metrics to determine proximity to operating plan targetsReview revenue pacing and billing and approve supplier invoicesManage PO limit reports, placed employees without POs, unbilled shipments, accounts receivable, and credit card aging to remain within cost targetsLead shift handover review sessions to improve the effectiveness of future projectsImplement corrective actions based upon Safety Observations, Advanced Communication Notifications, and Root Cause AnalysesInterview candidates and assess job qualifications to assist with the recruitment and hiring processesReward and recognize strong performance on the job site via site compensation / incentive processEnsure EHS standards at site are met by working with the Site EHS Specialists to develop and execute FME plans, customer requirements, and overall OneGE EHS plan compliance and completionPreside over the execution activities of a team of field employees to include outage managers and construction managersRun or support (as required) end customer pre- and post-outage meetings to maximize project efficiency and effectivenessIdentify the need and complete requisition process for tooling and 3rd party vender (labor and non-labor) servicesApprove technical reports generated on site, update documentation as requiredMaintain contact with TFAs running you assigned projects for direction, updates and support as neededTravel may be requiredAbility and willingness to work holidays, weekends and overtime as required by field assignmentsYou may be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.Required Qualifications and Experience:

  5 to 7 years applicable experience and demonstrated success/knowledge3+ years managing and developing employees3+ years of specialized/industry experienceBac elor's degree or equivalent in related field with minimum 5 years project management experience;Experience in power generation or technical industry can be substituted for degree and/or project management experienceEnglish proficiency requiredDesired Characteristics:

  Excellent customer service and interpersonal skillsProficient in project managementAbility to solve complex problemsExcellent communication skillsAbility to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlinesCompensation and Benefits:

  The annual salary range for this position is $101,700 to $167,700. This is an exempt from overtime position. FieldCore benefits include insurance (medical, dental, vision, disability, and life), retirement savings, health and Wellness reimbursement, and a bonus or incentive program. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan.

  About FieldCore:

  FieldCore,part of GE Vernova, is an independent, industrial field services organization focused on World-Class Execution across the power generation and oil and gas industries. We have brought together more than 12,000 of the foremost experts in field services to focus on one thing; delivering excellent outcomes for our customers. As a global organization, we celebrate the uniqueness of our diverse employees and strive to create an inclusive culture. Our people are driven by our core values of safety, integrity and quality, and focused by our guiding principles. For more information visit our website .

  FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law

  FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Tree Climber Foreman
Job Summary                                                                                                                                                                                        The
Dental Assistant
Dental Assistant ...
Retail Sales Associate Golf
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes
Field Representative - Insurance Inspections - Bowling Green, KY
Company DescriptionWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society be
Software Engineer L4/L5 for Machine Learning
As Netflix continues to grow around the world, we face new and exciting challenges for our machine learning systems so that we can build amazing experiences for each of our over 245 million members.
Account Manager, Power Industry
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and mine
Material Handler II
Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a
director - data architecture
...
Production Assembler
Hiring for Production Assembler with 2+ years of experience paying $18-20/hr. Description: Set up and operate machine tools such as lathes, mills, boring machines and grinders to machine metallic and
Licensed Practical Nurse (LPN) - Urology
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved