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Service Desk, Spanish
Service Desk, Spanish-July 2024
Rancho Cordova
Jul 26, 2025
About Service Desk, Spanish

  Our client is looking for hardworking, motivated talent to join their team. Don't wait… apply today!

  Job Title: Service Desk Representative, Spanish

  Location: Rancho Cordova, CA (On-Site)

  Pay Range: $18.00 per hour

  What’s the Job?

  We are looking for capable Customer Service professionals passionate about helping others. This position requires competency in giving directions, responding to questions, and walking callers through troubleshooting basic technical issues. Providers and Recipients of the IHSS Program contact the Service Desk for support in the following areas including and not limited to:

  Registration for the Telephonic Timesheet System and/or Website

  Assistance with password resets

  Instruction and troubleshooting guidance through timesheet submission

  Claims submissions

  Direct Deposit Setup, Change, or Cancellation instructions

  Garnishment Status

  General questions regarding timesheets, payment information, or how to use the systems

  Service Desk agents must be proficient with various tools and technology including and not limited to:

  Checking email through Outlook

  Toggling between multiple systems in Windows

  Follow instructions to troubleshoot basic technical issues in Windows

  Utilizing three different monitors simultaneously

  Multitasking throughout the day in using the computer while speaking with callers on the phone.

  Must be Bilingual -English and Spanish Speaking

  Must be a team player.

  Additional benefits offerings for our Experis consultants include:

  Medical, Dental, Vision, 401k

  Weekly pay with direct deposit

  Consultant Care support

  Free training to upgrade your skills

  Dedicated Career Partner to help you achieve your career goals

  If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

  About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

  ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

  ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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