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Senior Principal Engineer, Customer Support Technology
Senior Principal Engineer, Customer Support Technology-December 2024
Flexible / Remote
Dec 16, 2025
ABOUT ATLASSIAN
Atlassian builds enterprise software that helps every member of every team and department stay on track, on point, and on top of their game. Atlassian develops products geared towards software develop
10,000+ employees
Technology
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About Senior Principal Engineer, Customer Support Technology

　　We're hiring an experienced Senior Architect, who will report into our Head of Engineering - CST, to provide architectural oversight and technical leadership to our growing Customer Support Technology organization. You architect complex cloud scale systems that envision the future state of CST by influencing Atlassian products to ensure that Atlassian's Customer Support capabilities are frictionless for external customers and effective for internal support engineers. You will need to make balanced calls that align with our forward-looking vision and current business & technology critical asks. You will also need to be fairly comfortable working with senior leadership and in navigating cross org challenges.

　　WIP

　　WIP

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