Position Details

　　Position Information

　　Announcement Number STAFF - VA - 24002

　　For questions regarding this position, please contact:

　　Ryan Knutson, Ed.D

　　Vice President, Information Technology/ CIO

　　[email protected]

　　406-994-4061

　　Classification Title Net/Comp Sys Administrator III

　　Working Title Senior IT Support Manager

　　Brief Position Overview

　　The full-time Sr. IT Support manager serves and leads information technology initiatives as a member of the UIT shared services model for the College of Agriculture and the Montana Agricultural Experiment Station ( COA / MAES ) by researching, planning, coordinating, and directing information technology support for the College. Reports to the Chief Information Officer ( CIO ) and collaborates with the IT Community, this individual helps establish IT goals for COA / MAES and coordinates the work associated with implementation and achievement of the goals through collaboration with COA / MAES administration, staff, faculty, and the MSU IT Community.

　　Position Number 4M1559

　　Department College of Ag Team

　　Division VP for Information Technology

　　Appointment Type Classified

　　Contract Term Fiscal Year

　　Semester

　　If other, specify From date

　　If other, specify End date

　　FLSA Exempt

　　Union Affiliation Exempt from Collective Bargaining

　　FTE 1.0

　　Benefits Eligible Eligible

　　Salary Salary starting at $89,801 annually, commensurate with experience, education, and qualifications

　　Contract Type Classified Salary

　　If other, please specify

　　Recruitment Type Open

　　Position Details

　　General Statement

　　Montana State University values a broad array of experiences and perspectives and is committed to continually supporting, promoting and building an inclusive and culturally RICH campus environment. Members of groups traditionally underrepresented in this field are encouraged to apply. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

　　Duties and Responsibilities

　　Function as a contributing member of the leadership team for the College by providing technical leadership, goals, initiative and a long-range plan for IT needs and innovation within the College.

　　Represents MSU UIT shared service model for College in technical matters within the IT Community including the Information Exchange sessions.

　　Develop and maintain the budgeting for equipment acquisitions, upgrades, and replacements and coordinates all CAA CFAC .

　　Participates in the development of IT policies and procedures in coordination with UIT (security, disaster recovery, standards, purchasing, and service procedures).

　　Reports to MSU CIO and collaborates closely with the UITCommunity, campus groups and outside vendors and partners.

　　Oversee College IT systems, functions, and personnel, including those in departments (functions include desktop support, servers, database services, programming, remote support, and connectivity).

　　Provide leadership and supervision to the three full-time College IT staff.

　　Is a member of the UIT shared services model that supports all areas of campus.

　　Required Qualifications – Experience, Education, Knowledge & Skills

　　Bachelor’s degree in Computer Science or closely related field, plus recent progressive experience in an IT field, or an equivalent combination of relevant experience and education to effectively perform the required job functions.

　　Demonstrated supervisory experience which includes coaching, counseling, and evaluating job performance.

　　Demonstrated experience analyzing software environments and recommending changes to improve organization efficiency, system reliability, and reduce costs.

　　Demonstrated experience working in virtual environments.

　　Demonstrated experience developing and implementing IT policies and procedures.

　　Preferred Qualifications – Experience, Education, Knowledge & Skills

　　Demonstrated experience and knowledge in working with Apple Products.

　　Demonstrated experience with software and network security-related policies and guidelines.

　　Demonstrated experience with current IT technologies and trends across a variety of hardware, software, desktop support, internet, internet applications, and network resources.

　　Demonstrated experience in applying cloud-based technologies.

　　The Successful Candidate Will

　　Possess excellent interpersonal, oral and written communication skills.

　　Have excellent organizational and conflict management skills and be a team player.

　　Possess proven analytical and problem solving skills.

　　Possess personal integrity, vision and energy.

　　Strong working knowledge of either networks, hardware, or software development.

　　Position Special Requirements/Additional Information

　　This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

　　Physical Demands

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

　　This position has supervisory duties? Yes

　　Posting Detail Information

　　Number of Vacancies 1

　　Desired Start Date Upon a successful search

　　Position End Date (if temporary)

　　Open Date

　　Close Date

　　Applications will be:

　　Review of applications will be on a continual basis and will continue until the position is filled.

　　Special Instructions

　　Diversity Statement

　　Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

　　In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

　　MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html