Description

　　At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the frontline consultant to people managers to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. HR Partners collaborate with managers to support sensitive and often complex employee issues including performance management and are continuously raising the bar on harmonizing practice across a geography, creating scalable processes, identifying opportunities for efficiencies, and sharing best practices.

　　The Sr. HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.

　　Key job responsibilities

　　Organizational effectiveness and Employee RelationsWork with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.

　　Support employee relations investigation needs in partnership with HRBPs, ER partners, and legal on information gathering, case support and resolution.

　　Talent ManagementSupport the Talent Management processes through partnership with the HRBPs in the organization, particularly developing toolkits and communications that help managers to be self-sufficient with Talent Review, promotions, and compensation processes.

　　Coach, train and guide managers on the compensation process thanks to their deep knowledge of Amazon’s compensation philosophy.

　　Organization healthProvide insights for organizational health to enable the business.

　　Train managers on self-service data tools to enable them to take meaningful actions to improve their business results.

　　Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries, where necessary.

　　Analyze data and trends on HR topics across the business(es), in order to provide input to the business strategy to HRBP or COE, preventing the recurrence of known issues and driving improvements.

　　Manager and employee developmentEnable managers by leveraging, delivering and improving existing training collaborating with the global Talent Development teams to anticipate and address emerging needs.

　　Support managers and employees in identifying training opportunities to further develop functional and managerial skills.

　　HR GeneralAct as stewards of the employee experience and Amazon “culture keepers.” Act as POC and Program Manager for people tools, processes, programs or projects.

　　Collaborate with HRBPs, other teams, and COE’s on key HR areas/projects that are critical for the site/Region, such as introduction of new policies or benefits.

　　Partner with people managers to ensure Amazon’s policies are consistently implemented across the organization (i.e., Leave, Accommodation, Outside Work, Immigration, and other issues) and HRBP when necessary.

　　Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.

　　Process Improvement and AutomationDevelop standardized process through the creation of SOPs that can be used for best practice sharing across the global organization

　　Identify, plan and implement key projects to improve quality, reduce cost, increase productivity of HR team resulting in business improvement, manager effectiveness and customer satisfaction

　　Provide team with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.

　　Coordinate with COE’s and partners teams to improve HR process, and serves as the major POC of process implementation.

　　We are open to hiring candidates to work out of one of the following locations:

　　Seattle, WA, USA

　　Basic Qualifications

　　Bachelor’s degree or higher, in Human Resources or related field

　　6+ years of relevant Human Resources experience

　　Employment law knowledge of the respective country and basics of HR administration

　　Project management and execution skills.

　　Preferred Qualifications

　　Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.

　　Strong use of Excel and other analytical skills

　　Strong communication and writing skills

　　Coaching and consulting skills

　　Experience working in a highly matrixed organization

　　Drives recommendations and prioritization. Looks to a lead or manager to put decisions into a broader business context.

　　Thrives in a high-pressure environment and able to manage multiple simultaneous priorities

　　Able to build trust with managers thanks to strong expertise and judgement

　　Possesses intellectual curiosity; brings insight into the team & business

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.