Senior IT Analyst for Mainframe ReportingRemote - United StatesJR009914

　　As the Senior IT Analyst for Mainframe Reporting , you will be accountable for the establishment/maintenance of SAS/MXG reporting databases and the creation/generation of mainframe performance reports. As the internal consultant and subject matter expert for the process/es you will be responsible and accountable for process delivery, documentation, performance, control, and improvement.

　　This role functions in an extremely fast paced environment where there is never a dull moment, with the opportunity to be challenged and consistently learning.

　　A wish list item for this role would be to tackle the modernization of the Mainframe Reporting and to automate mainframe SLA (service level agreements) performance metrics in customer SLM (Service Level Metric) scorecards.

　　What You Will Do:

　　Monitor and maintain all production jobs related to SAS/MXG.

　　Analyze the mainframe reporting infrastructure and make process improvement recommendations to leadership.

　　Build and maintain a strong relationship with key external customers and internal Ensono stakeholders.

　　Engage with leadership to assist with the creation and updates to process and procedure documentation for the SAS/MXG reporting infrastructure.

　　Provide reporting of the Key Performance Indicators for assigned mainframe service levels.

　　Verify scalability of system and workload data for service solution

　　Collaborates with application groups to understand service solution design and data flow of system components.

　　Interact with various support processes including incident management, event management, problem management, availability, capacity and change management.

　　Respond to client and key stakeholder on any problem with your assigned responsibilities in a timely manner.

　　Prioritize multiple issues based on the priority of the ticket then update ticket with clear, concise and detailed documentation, including all communications regarding work, emails, phone calls and service attempts.

　　This position does not have direct reports but may mentor less experienced associates in the role.

　　What You Will Need:

　　Bachelor’s Degree or 4 years of relevant work experience

　　Bachelor’s Degree or 4 years of relevant work experience

　　SAS ODS experience is strongly preferred.

　　IBM Sub Capacity Reporting Tool (SCRT) experience a plus

　　Broadcom ISV SCRT experience a plus

　　Expertise with IBM Utilities

　　ITIL Foundation Certification a plus.

　　Fully functional and self-directed

　　Provides formal mentorship.

　　High complexity assignments- owner

　　Moderate complexity assignments – owner (1 or >)

　　Low complexity assignments – provide oversight/review.

　　An eye for detail is a must.

　　Preferred:

　　Leadership experience and the desire to mentor others #LI-DNI

　　JR009914