Job Description

　　An employer is looking for a Technical Manager supporting a project. As a Technical Manager, you'll be responsible for managing the monitoring and control of the ground systems at the Operations Centers in Grand Forks, ND as well as coordinating mission activities with partners and customers. You will work 12-hour shifts leading a team in a 24-hour, multi-satellite operations environment. You will alternate shift responsibilities with another Technical Manager to cover the 24/7 Operations You will thrive in this role if you have a desire to lead a team on the forefront of one of the most advanced satellite constellations in the world and are highly motivated and passionate about engineering and space systems.

　　What You'll Do:

　　* Foster and develop a highly effective team to manage and coordinate daily mission objectives and recovery from unplanned events

　　* Mentor and develop shift personnel operational performance and career advancement through regular feedback and annual Performance Review cycles

　　* Manage and coordinate execution of planned daily mission objectives

　　* Manage real-time monitoring of the ground system in support of the mission, and analysis for first level troubleshooting and resolving issues

　　* Manage and coordinate recovery of issues within the ground system applications

　　* Manage and coordinate detection and recovery of issues at remote teleport antennas as well as Wide Area Network (WAN)

　　* Coordinate real-time anomaly investigation and resolution, following established Fault Escalation policies and procedures for both ground and space system issues

　　* Support process improvement initiatives by properly documenting all events through the anomaly and issue reporting process

　　* Create accurate, timely, and descriptive event logging for all ground system outages or system events

　　* Supervise daily mission activities of up to twenty mission partner and customer personnel

　　Skills and Requirements

　　* Verified Active Secret Clearance

　　* Bachelor's degree in Engineering or related field

　　* Experience working in a satellite operations or network operations or ground operations environment

　　* Experience leading a team in 24/7 Operation environment

　　* Experience managing multiple projects for yourself and team and ensuring to meet deadlines. conduct performance reviews, manage team shift schedule null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].