OMB NO: 1625-0120

　　Expiration Date: 01/30/2025

　　SEEKING CUSTOMER SERVICE SUPERSTAR (SALES CLERK)

　　Tired of ordinary retail gigs? Are you passionate about delivering exceptional customer service experiences? Do you thrive in a dynamic and fast-paced retail environment? Enjoy exciting hours and flexibility tailored to your Needs – NO WEEKENDS!

　　Announcement #: 5474 Pay Plan/Series/Pay Band: NF-2091-01

　　Opening Date: 1 January 2024 Work Schedule: Intermittent (0-19 hrs/wk)

　　Closing Date: Until Filled Salary: $15.00/hour

　　Position: Sales Clerk Location: Toledo, OH Exchange

　　Who May Apply: All Sources

　　DUTIES :

　　Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold. Take periodic stock counts and may participate in taking inventories. Replenish stock and maintain merchandise in a neat and presentable condition. Advise supervisor/department head of customer requests.

　　Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register. Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold.

　　May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions. Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as changing of item labels if necessary.

　　Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line.

　　Follow all established safety standards and emergency preparedness requirements.

　　No weekends, store hours are Monday through Friday 9 am – 5 pm.

　　Perform other related duties as assigned.

　　Must have a current drivers license and clean driving record to operate GSA vehicle.

　　You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

　　QUALIFICATIONS REQUIRED :

　　Minimum:

　　Potential to stock merchandise, assist patrons and operate a cash register which is shown by the ability to read, comprehend and explain product literature; as well as count, subtract, multiply, and divide for stocking and inventory purposes as evidenced by high school course work, a GED or high school diploma.

　　Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

　　Preferred: (In addition to the minimum qualifications):

　　Previous retail merchandising experience.

　　USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

　　By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere:

　　Paid Annual and Sick Leave

　　Holiday Pay

　　Medical/Dental/Vision Insurance

　　Flexible/Dependent Spending Account

　　Pension Plan

　　401k Savings Plan

　　Life Insurance

　　Short Term/Long Term Disability

　　Tuition Assistance

　　Paid Parental Leave

　　*Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

　　OTHER ESSENTIAL INFORMATION :

　　Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.

　　Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.

　　Must satisfactorily complete a Federal Background check.

　　HOW TO APPLY

　　Additional Information on how you will be evaluated:

　　Your resume/application must demonstrate the required experience/education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social, committee, sports, internships). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and leadership experience that translates directly to paid employment. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

　　You MUST submit a resume or any other written format in English of your choice which clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You must also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes, applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

　　Outside Candidates : To apply, please visit our website at https://shopcgx.com and click on “Careers” at the bottom of the page.

　　Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center.

　　Search by location or Job Title for:

　　Sales Clerk Int 5474

　　Toledo, OH US

　　Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

　　PRIVACY ACT NOTICE

　　Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

　　Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualify them for the job they are applying for.

　　Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

　　Disclosure: Voluntary, however, failure to disclose requested information may result in an applicant not receiving consideration for a position in which the information is needed.

　　Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.