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Sales, Account Manager - Connected Care (Richmond, VA)
Sales, Account Manager - Connected Care (Richmond, VA)-May 2024
Mercerville
May 15, 2025
About Sales, Account Manager - Connected Care (Richmond, VA)

  Sales, Account Manager- Connected Care

  As a goal-driven Account Manager- Connected Care you’re the prime person responsible for generating sales volume by developing credible long-term relationships with our customers. You will drive business across the Connected Care Portfolio in the Acute Care setting.

  Your role:

  Establish territory growth plans and strategic initiatives and translates them into clear objectives and targets.

  Document territory install base related to the solutions represented, establish plan to address all assigned accounts within the territory to include breakthrough competitive accounts, segment strategy and understand the market potential of your territory

  Understands and clearly articulates the broader Philips portfolio of offerings to include products, services and solutions within and across businesses and clusters, and matches clinical, technical and economic value propositions with customer needs

  Identify pain points, engage in active listening, and overcome objections to address customer concerns.

  Articulate an effective and polished presentation to include content and delivery on Philips and its offerings including Service/SMAs.

  Drive sales process by uncovering compelling customer events, engaging stakeholders and escalating as appropriate.

  Understands the customer environment, market dynamics and industry trends and applies insights in alignment with customer needs.

  Strong knowledge of competitive landscape; such as business models, product features, service offerings, and positioning

  Knowledge and application of Philips tools, processes and methodologies (e.g. Salesforce, Customer Focused Solution Selling, Account Planning, Quoting).

  Drives continuous improvement in the sales processes and procedures applying problem solving / lean methodology

  Establish and maintain effective relationships that build trust with external and internal customers.

  Deliver customer-centric solutions through understanding of customer needs.

  Validate sales stage and navigate sales process through funnel management and forecasting to achieve business results, even under tough circumstances.

  You're the right fit if:

  5+ years of field sales experience with a Bachelor’s degree or 3+ years and a Master’s degree; or equivalent work experience.

  Registered Nurse (RN), Preferred.

  Medical Capital Sales Experience, Preferred.

  Ability to quickly demonstrate expertise and establish credibility with clinical decision makers.

  Demonstrated ability to develop strategies to convert competitive accounts

  Look ahead to future possibilities and translating them into breakthrough strategies

  Adapt approach and demeanor in real time to match the shifting demands of different situations.

  Develop and deliver multi-mode communications (written and verbal, live and virtual formats) that convey a clear understanding of the unique needs of different audiences

  Clean driving record

  Able to travel overnight up to 25%

  You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

  About Philips

  We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  Learn more about our business.

  Discover our rich and exciting history.

  Learn more about our purpose.

  Read more about our employee benefits.

  If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

  Additional Information

  No Sponsorship offered:

  "US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa."

  No Relocation:

  “Company relocation benefits will not be provided for this position. Candidates need to live within the territory”

  #LI-Remote

  #LI-PH1

  #SalesD

  Sales, Key Account Manager- Hospital Patient Monitoring

  Philips has a number one market share position in Hospital Patient Monitoring (HPM). This category is moving from a hardware centric model to an enterprise, vendor agnostic software ecosystem. We are seeking individuals to help us on that journey. Candidates will be working with C-Suite clients and leverage HPM’s innovation to tackle healthcare’s biggest challenges – from staffing pressures to quality outcomes, to new care models. This is an Account Manager role and compensation will be tied to results, but previous selling experience is not necessarily required.

  The ideal candidate is a highly skilled individual with a quantitative background, strong understanding of healthcare systems, and has experience in process improvement (lean, six sigma, or agile). We want candidates that have had client facing experience (or have worked in a healthcare system), have demonstrated their ability to manage large / complex situations, and skills in helping teams overcome change management. Additionally, as a Key Account Manager, you are expected to be a leader within your territory, and orchestrate the internal stakeholders assigned therein.

  Join us at Philips Healthcare and be part of a dynamic team dedicated to improving patient outcomes and transforming healthcare delivery. Apply now to make a meaningful impact in the rapidly evolving healthcare industry.

  Your role:

  Develop and execute strategic account plans to drive revenue growth and increased market penetration within assigned health systems.

  Utilize quantitative skills to analyze data and identify opportunities for process improvement, cost reduction, and efficiency optimization.

  Collaborate with cross-functional teams including Sales Specialists, marketing, product development, and customer support to ensure alignment and successful implementation of solutions.

  Build and maintain strong relationships with key stakeholders within health systems, including administrators, clinicians, and IT professionals.

  Serve as a subject matter expert on patient monitoring solutions, providing guidance and support to customers throughout the sales process and beyond.

  Stay informed about industry trends, competitive landscape, and regulatory requirements to proactively address customer needs and market challenges.

  Act as a liaison between customers and internal teams to advocate for product enhancements, service improvements, and customer satisfaction initiatives.

  You're the right fit if:

  5+ years of field sales experience with a Bachelor’s degree or 3+ years and a Master’s degree; or equivalent work experience.

  Bachelor’s degree in business, Economics, Informatics, Engineering, or related quantitative field.

  Strong understanding of health system operations and dynamics, with experience working directly within health systems.

  Experience in roles that involve process optimization, quality management, or project management.

  Ability to analyze complex data sets, identify trends, and make data-driven decisions.

  Excellent communication, presentation, and negotiation skills.

  Self-motivated with a results-oriented mindset and ability to thrive in a fast-paced environment.

  Strong interpersonal and communication skills, with the ability to engage and influence a diverse range of stakeholders.

  Experience in the healthcare industry outside of pharmaceuticals, with a focus on solution-based selling rather than relationship-based selling.

  Proficiency in CRM software and Microsoft Office Suite.

  You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

  Desired Characteristics

  Advanced degree.

  Experience working with consultants or software deployers (e.g., Epic) within healthcare settings.

  Proven track record of success in customer-facing sales roles, preferably within the healthcare or medical device industry.

  Proven experience in Lean methodologies (focusing on eliminating waste and improving efficiency), and/or Six Sigma (which aims to reduce defects and variations in processes).

  About Philips

  We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  Learn more about our business.

  Discover our rich and exciting history.

  Learn more about our purpose.

  Read more about our employee benefits.

  If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

  Additional Information

  No Sponsorship offered:

  "US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa."

  No Relocation:

  “Company relocation benefits will not be provided for this position. Candidates need to live within the territory”

  #LI-Remote

  #LI-PH1

  #SalesD

  It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

  As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

  Equal Employment and Opportunity Employer/Disabled/Veteran

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