This job was posted by https://www.azjobconnection.gov : For moreinformation, please see: https://www.azjobconnection.gov/jobs/6302350POSITION SUMMARY:
Under the supervision of the Group Sales or Department Manager, the TeamLeader gives daily direction to the associates in one of the departmentswithin the store, to include: merchandise presentation, inventorycontrol, pricing, sales enhancements, stocking, and customer serviceactivities.
ESSENTIAL FUNCTIONS:
Supports the GSM / DM in achievement of Departmental Sales, GrossMargin, Inventory Shrinkage and Payroll Goals.
Provides daily direction to the associates within the department.
Prepares to-do / Task lists.
Executes all merchandising directives i.e. Top 25 list, Extreme Savingsitems, etc. & maintain all plan-o-grams as set by the Corporate Office.
Insures a pleasant and productive shopping experience for all customers.
Assists the GSM / DM and Human Resources Manager to staff the departmentwith service oriented associates; participates in interviewing and makesrecommendations for selection; coordinates training; consults with GSMand gives input on preparation of performance appraisals; preparesweekly work schedules; coaches and motivates associates to promotepositive customer relations and a productive team-oriented workenvironment.
Resolves customer and associate opportunities with GSM / DM and HRManager.
Maintains a high level of personal Customer Service; achieves betterthan Company average customer service results (surveys, secret shops,etc.).
Remains Product expert through ongoing product knowledge training;conducts product demos to entire staff.
Assists the GSM / DM with coordination of all Special Events;maintenance of pricing and UPC integrity; determining properassortments; accuracy of inventory; proper display, signing and pricingof all advertised items.
Assists the GSM / DM in carrying out Supervisory responsibilities inaccordance with the Companys policies and applicable laws, includinginterviewing, training, planning, assigning and directing work,measuring and evaluating performance, addressing complaints andresolving problems, maintaining a positive, harassment free workingenvironment for all associates.
Provides a legendary experience for every customer, every time byassisting customers in making buying decisions by:
identifying and evaluating customers\' needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOCand In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or equivalent
Experience: 2 to 4 years in Retail Sales
Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures and amounts such as discounts, commissions,and percentages
Ability to read and analyze certain reports
Ability to effectively present information and respond to questions fromManagers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-basedmanagement and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills. Ability to establish andmaintain effective working relationships with co-workers, associates,customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/orfingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 p unds constantly, mayoccasionally move and lift objects up to 100 pounds or more (utilizing ateam lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures,and objectives. Analyzes problems and performs needs assessments. Usesjudgment in adapting broad guidelines to achieve desired result. Regularexercise of independent judgment within accepted practices. Makesrecommendations that affect policies, procedures, and practices.