We are looking for a Project Manager to join iCrossing as part of our Delivery Solutions team. Their role will be to manage a large, multi-channel client account, ensuring that all channels work collaboratively to deliver a true client step change.This includes managing the internal team scheduling, project scope and deliverables, project budget, resources, thirds parties, client expectations and timeframes to the highest standards.
The successful candidate will work closely with all channel leadsand channel heads from disciplines such as Paid Media, SEO, Content , Audience Intelligence & Client Solutions. As such the candidate must possess strong interpersonal skills to ensure successful delivery of projects.
The role will be focused on one key client account and be based in our Cardiff office two to three time per week.
ABOUT THE ROLE
The day-to-day of this role includes the following:
Manage all aspects of a project:scope, risk, kick-off, schedule,budget, quality and communication Ensure that statements of work with both clients and third parties are written with the appropriate level of rigor and that risks are identified and mitigated. Ensure that new work is correctly scoped and costed Manage creative production - gathering specs, briefing, QA'ing and gathering client feedback and approval of assets; Leadinternal stand ups and client/3rd party calls Trackbudget vs. actual to ensureall project budgetsare accurately maintained Ensure projects meet profitability targets and work with the Finance team on revenue recognition Identify and mitigate project risks. Resolve project issues and challenges in a timely and professional manner Ensure quality and efficientdelivery of all documentation, reportsand campaign creative assets Workclosely and collaboratively with the ClientSolutions team, communicate with clients and teams on an on-going basis and ensures changing resource and project requirements are met Actas a partner and advisorfor the clientsolutions team Ensure that, where required, the correct suppliers & contract resourcesto deliver a project are identified Work with Client Solutions to meet customer satisfaction targets (TRR) through maintaining & improving the quality of delivery to clients Champion a culture of respect and professionalism at all levels of the organisation Be an ambassador of iCrossing UK and its values.ABOUT YOU
We're looking for someone who has:
Waterfall, Kanban or similar project management experience Experience managing projects and delivering digital marketing projects in a digital / performance media agency environment on large accounts Understanding of PPC (Pay Per Click), Paid Social, Programmatic, Display and SEO Excellentcommunication skills (verbaland written) Strong inpersonal and stakeholder management skills Ability to balanceproject objectives from a cost, schedule, creative, technical and quality perspective and present options, benefits and risks Experience in delivering complex, multi-channel projects and campaigns Proven ability to manage project budget, scope, resourcing, and risk to deliver projects on time and on budgetWHAT YOU'LL GET FROM US
'Flex 10': reduced core working hours, creating 10 flexible hours to suit you Remote working, hybrid and office working options: we currently operate on min. 2 days a week office working, other options can be discussed dependent on role Pension matching up to 6% Healthcare plan and Digicare app with access to professional mental health support, nutritional advice, health screenings and a digital GP Monthly contribution to a well-being activity of your choice. Life Assurance Income Protection Bonusly - peer to peer employee recognition programme Tech and phone purchasing scheme Enhanced Maternity, Paternity and Adoption pay Personal development and skills training provided by iCrossing, our parent organisation Hearst and external facilitators Professional financial and pension advice Study leave: up to 5 days per year Charity days: 5 days per year to undertake work on behalf of a charity Together Time: 3x per year, 2 hours paid time off to spend time with people you care about most Long service awards Cycle to work Regular socials and more!We believe that diversity strengthens and enriches who we are, and it is important to us that our workplace is somewhere our people feel they belong and reflects every aspect of our diverse nation. Our ambition is for iCrossing to be the step change in our people's career and that everyone has an equal opportunity to succeed. Currently those from ethnic minority backgrounds are under-represented at iCrossing and we are keen to broaden our socio-economic diversity. We therefore encourage and welcome applications from Black, Asian, ethnic minority and lower socio-economic backgrounds.
We would be grateful if all applicants could fill in this short survey about diversity & belonging, which gives us insights into the diversity of our talent pools, and informs positive changes to our policies and processes. It is entirely voluntary, and no information is shared with hiring managers: https://www.surveymonkey.co.uk/r/Y3WX666
All disabled applicants who meet the minimum requirements of the job as set out in the job description and person specification will be guaranteed an interview if requesting to be considered under this scheme. If there's anything we can do to make our interview process or working environment more inclusive and to meet your particular needs, please let us know. Our offices in Brighton and London are accessible to wheelchairs.