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Program Manager (PSIO Chief)
Program Manager (PSIO Chief)-May 2024
Washington
May 31, 2026
About Program Manager (PSIO Chief)

  Summary As a Program Manager (PSIO Chief) at the GS-0340-15, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will be responsible for the administration of the Postal Service Health Benefits (PSHB) Program, which provides health insurance coverage to approximately 1.7 million individuals, made up of Postal Service employees, Postal Service annuitants, and their eligible family members. Responsibilities Provides overall leadership for group through planning, organizing, mentoring, and supporting PSIO initiatives, projects, and programs. Works collaboratively with OPM and HI management on achieving PSIO goals. Oversees, maintains, and is responsible for a portfolio of systems and applications to support the Contracting Group's unique business and data analysis needs. Responsible for strategic planning, communicating, procurement activities, and executing programs and projects to support the effective implementation and ongoing management of systems, databases, and other applicable efforts. Manages the negotiation and administration of the individual contracts through which health insurance benefits are provided. As Program Manager, the incumbent has both program and supervisory responsibilities. The incumbent provides management oversight and control over contracting functions. Reviews contract and rate proposals from carriers and underwriters and reviews the conduct of the annual contract negotiations. Monitors the performance of the carriers to ensure contract compliance and to identify individual and systematic elements of noncompliance by carrier or underwriter. Analyzes and approves subcontracts entered into by the carriers for the provision of contract services. Communicates goals and policy initiatives of the Federal government and OPM regarding health insurance, such as cost containment objectives and coverage revisions, and contract administration such as streamlining and performance. Identifies needs for program revisions and improvements. Oversees budget management, project schedule development and management, contractor management, staffing and resource management and training needs. Reviews and updates project performance in relation to goals; monitors quality, timeliness, resource usage and budget; takes corrective actions were applicable. Conducts strategic and long-range planning; develops and recommends goals; evaluating project feasibility and making recommendations to senior management as to approaches and techniques. Applies program and project management principles for effective oversight of complex, multifaceted, enterprise health and insurance, including Postal, and other benefits programs and projects. Continually plans, reviews, and evaluates group direction and accomplishments, making appropriate adjustments as needed to achieve stated goals. Creates and executes project work plans and revises appropriately to meet changing needs and requirements. Reviews and edits documentation produced by team and other entities for interdependencies, impacts, and unforeseen consequences on PSIO, HI, and OPM. Requirements Conditions of Employment Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Complete the initial online assessment and USA Hire Assessment, if required This position is not eligible for inclusion in a bargaining unit Qualifications For the GS-15 Grade Level: You must have one year of specialized experience comparable in scope and responsibility to the GS-14 grade level in the Federal service (obtained in either the private or public sector), which includes overseeing the administration of a Health Insurance Program and/or providing expert advice and guidance related to the implementation and negotiations of Public or Private Health Insurance Programs, including claims examining and contract negotiations. Applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-14 grade level is required to meet the time-in-grade requirements for the GS-15 grade level. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Incentive payments may be considered. Relocation expenses will not be paid. This job opportunity announcement may be used to fill additional similar vacancies across OPM. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

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