Description

At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager II for the Transportation Engineering Systems (TESS) Team, you will work closely with Business Analysts and Business Intelligence Engineers to drive data-driven decision-making and use broad technical skills to build analytics and reporting capabilities.

TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights, mining large and diverse data sets and use them for managing Transportation systems. This position will work directly with business leaders and teams along with various stakeholders to track business goals and initiatives.

Key job responsibilities

Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.

Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

Create, communicate, and manage budget for projects

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA

Basic Qualifications

Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

3+ years of program or project management experience

3+ years of defining and implementing process improvement initiatives using data and metrics experience

Experience using data and metrics to determine and drive improvements

Knowledge of Excel at an intermediate level (e.g., pivot tables charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

3+ years of driving end to end delivery, and communicating results to senior leadership experience

3+ years of driving process improvements experience

Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Experience building processes, project management, and schedules

Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.