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Workforce Development Supervisor - Opportunity Center (Dallas)
Workforce Development Supervisor - Opportunity Center (Dallas)-March 2024
Dallas
Mar 29, 2026
About Workforce Development Supervisor - Opportunity Center (Dallas)

  WHO WE ARE:Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1610 S. Malcolm X Blvd, Dallas, TX.

  You must be a Texas resident to work for the Texas Workforce Commission or willing to relocated to Texas.

  WHAT YOU WILL DO:The Workforce Development Specialist V performs highly advanced (senior-level) employment work. Work involves interviewing clients, assessing client needs and facilitating client access to workforce development programs. May perform specialized and technical workforce development work. May serve as a lead worker providing direction to others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

  YOU WILL BE TRUSTED TO:-Disseminate information regarding workforce development programs, as well as special and supportive services.-Assist clients with applications for employment, ensuring completeness.-Assist employers in establishing accounts, using the job matching system and amending job posting information.-Interview clients to assess and record information regarding training needs, education, experience, skills, interest and other relevant factors to determine clients' career development opportunities and eligibility of benefits.-Counsel clients who have job placement or job adjustment challenges.-Develop individual service strategies based on needs assessment and assists clients in establishing self-sufficiency goals and developing and managing service plans to attain those goals.-Develop and review marketing, instructional or training materials to distribute to internal and external clients.-Determine employersandrsquo; job requirements, matches clients to current job openings and refers qualified clients.-Administer or oversee the administration of employment assessments and test instruments.-Analyze and evaluate the quality of performance and methods of operation and makes recommendations to management for improvements.-Investigate and review disputed determinations.-Contact employers to discuss ways to improve services and meet labor market needs more effectively.-Verify the satisfactory placement of clients with employers.-Review and evaluate case management records and appropriate documentation to determine quality of service and identify training needs.-Conduct studies related to placement operations for use in program planning, control, development and implementation of operating procedures.-Conduct training presentations for businesses, professional organizations, community groups and clients to promote and explain workforce development programs and services.-May serve as a technical authority when testifying in court.-May approve financial aid to clients for training assistance.-May organize and monitor job fairs.-May serve as a lead worker providing direction to others.-Perform related work as assigned.

  YOU QUALIFY WITH:-Five years of full-time qualifying experience in gathering information, interviewing or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.-Fifteen semester hours of accredited college work may be substituted for each six months of experience.

  YOU GAIN:- A Family Friendly Certified Workplace.- Competitive salary: $4,350.00/month- Defined Retirement Benefit Plan- Optional 401(k) and 457 accounts- Medical Insurance- Paid time off, including time for vacation, sick and family care leave- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

  VETERANS:Use your military skills t qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf

  HOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

  TWC is not considering applications from persons who require sponsorship for an employment visa.

  A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

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