Description

　　At Amazon, we're working to be the most customer-centric company on earth. TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights and mining large and diverse data sets. This position will work with directly with business leaders and teams along with various stakeholders to track business goals and initiatives. You will work closely with Business stakeholders to support data-driven decisions and also use broad technical skills to build analytics and reporting capabilities. You will also work closely with product team and tech partners to implement the new automation tools for your program areas and drive system and process improvements.

　　Key job responsibilities

　　Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

　　Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

　　Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

　　Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

　　Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

　　Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

　　Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

　　Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

　　Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

　　Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

　　Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

　　Create, communicate, and manage budget for projects

　　We are open to hiring candidates to work out of one of the following locations:

　　Hyderabad, TS, IND

　　Basic Qualifications

　　4+ years of post-undergraduate and pre-Master's professional or military experience

　　Master's degree

　　Preferred Qualifications

　　Experience with Lean/Six Sigma